Tree protection tubes

I always use Gemplers if I can. You are a 5 star. However, the new tree tube protectors seem to have a problem. Because of the clear plastic liner they are acting like a greenhouse in my trees that are in full sun. Last year's tubes were better - the light green type with vent holes. Thank you Eric H. Helt Gambier, OH
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ID
#3640298 Review #3640298 is a subjective opinion of poster.
Location
Marion, Ohio
New Reviewer

5% discount on Sitewide

Excellent place to buy safety supplies, something most gardeners overlook. Great sign department too, they can make just about any type of sign. I give 25% discount on Statewide {{Redacted}} http://wativ.com/promo-codes/gemplers-com/ you need a discount so you check this link
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ID
#1235192 Review #1235192 is a subjective opinion of poster.
Reason of review
:)
New Reviewer

Resolved: No Customer Service No Help Stay Away from this company

Update by user Dec 12, 2017

I called back and spoke to another customer service rep who was absolutely professional and took care of the complaint credit to this rep as a professional and saved the company's reputation

Original review posted by user Dec 12, 2017
I had purchased jeans in September that were backordered, Knowing what I know no I should have canceled and run away. They did not notify me of shipping but allegedly they were shipped in November. In December Looking at my credit card statement I noticed a charge for the items I went to the website and tracked the order. and it showed no delivery. I called the company Gemplers and was told I needed to follow up with the Post office. No help from them at all. I contacted the post office and was told it went out for delivery but must have been lost or mis-delivered. The post office told me to call the company to file a claim I couldn't because I am not the shipper. Of course they all pass the buck the company told me I should contact the post office because they lost it. Unbelievable! I have never dealt with such poor customer service. Any other real company would do the tracking and realize it is lost and file the claim from their side and resend the missing product. Terrible Company to buy from.
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Resolved
ID
#1146944 Review #1146944 is a subjective opinion of poster.
Cons
  • I gave a review their customer service sucks
  • Lack of professional customer service
Reason of review
Poor customer service
Loss
$108
Preferred solution
Let the company propose a solution

Gemplers - Review in Footwear and Clothing category

I was not given a Return Material Authorization Number for boot studs because Gemplers does not keep my credit card info (they emailed me). Hard to believe ....so I emailed my card number to them, again . Gempler emailed back that they needed my 3 digit security code. Im wary of giving it to them , so I'll probably just return the unused $24.00 boot studs without their precious Return Material Authorization Number ....and then I'll probably end up disputing the charge because Gemplers wont credit me.
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ID
#997772 Review #997772 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

Short Review on November 01, 2016