Anonymous
map-marker Lehi, Utah

Repair shop that local (salt lake city)

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I have a blue tube Gemini I need repair.do you have someone in Salt Lake City you recommend I take it to?

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David B Fnb

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Verified Reviewer

Sent wrong parts

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Gemini Sound - Sent wrong parts

Email support gave all information to receive parts to repair and still got wrong parts and sent to wrong address. I confirmed pictures for parts and sent pictures of bad part and still got wrong item and being 2 circuit boards they were sent together without something to separate from contact you cant have circuit boards touching

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Loss:
$55
Pros:
  • Quick contact for parts
Cons:
  • No contact on mistake

Preferred solution: The right parts for repairs and sent to correct address

User's recommendation: Be very thorough and double check all

Tony K Cea

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New Haven, Connecticut

Trying to find out how to go about my warranty on a unit that i purchased through AMS.

The Gemini cd media unit i purchased from AMS is not working well. As one side of the unit stopped working during an event that i was playing for.quit as the party was still going on.

If not for me knowing how to work around this it would have ruined the night. so what i'm trying to do here is find out what to do as far as the warranty issue.

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David B Fnb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Sent wrong parts

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Called possibly 6 times with no answer emailed no answer messaged thru other points of contact no answer are they open today is almost 1 pm they have no hours of operation displayed anywhere used all options in phone calls service sales no answer guess todays current situation is dont answer any points of contact

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Loss:
$55
Pros:
  • Lost the pros
Cons:
  • No customer service

Preferred solution: Parts to repair electronics

User's recommendation: Find another company to fulfill your audio needs

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Mcdonough, Georgia

Did not get my entire order

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Gemini Sound - Did not get my entire order

I only received two speakers with the description included PA system, microphone and 8 channel mixer

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User's recommendation: Don’t order from here

Anonymous
map-marker Sacramento, California

Replacement part

I have a SOSP-8 BLK SPEAKER

And i lost the back cover plate

I want to know if i can buy that cover

So i can put my speaker in the water again

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Anonymous
map-marker Atlanta, Georgia

Very nice product

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Initially I thought that I was missing some equipment, but it was misunderstanding the equipment was all there. I watched a video explaining where I could find the rest of the equipment behind the speaker.

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