Gemini Sound
Gemini Sound Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Gemini Sound has a 1.8 star rating based on 3 reviews, with consumers mostly dissatisfied and a 67% unfavorable distribution; reviews highlight problems with customer service, warranty and replacement parts access, while price level is reported as medium.
Key Takeaways for Future Customers
- Expect difficulty reaching support; double check orders and parts before purchase.
- Prepare to use warranty for defective units and request replacement parts.
- Price level is medium compared to service experience.
Negative Feedback / Risk Areas
- Poor customer service and slow or no responses are common customer complaints.
- Wrong or missing replacement parts and shipping errors reported.
- Products reported skipping, not reading discs, and premature failures.
Positive Feedback
Some customers found the product acceptable and reported quick contact for parts in limited cases.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Gemini Sound has a 1.8 star rating based on 3 reviews, with consumers mostly dissatisfied and a 67% unfavorable distribution; reviews highlight problems with customer service, warranty and replacement parts access, while price level is reported as medium.
Key Takeaways for Future Customers
- Expect difficulty reaching support; double check orders and parts before purchase.
- Prepare to use warranty for defective units and request replacement parts.
- Price level is medium compared to service experience.
Negative Feedback / Risk Areas
- Poor customer service and slow or no responses are common customer complaints.
- Wrong or missing replacement parts and shipping errors reported.
- Products reported skipping, not reading discs, and premature failures.
Positive Feedback
Some customers found the product acceptable and reported quick contact for parts in limited cases.
Media from reviews
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Verified Reviewer |
Syracuse, New York
I am trying to get a hold and see how much l e d lights are for your gemini , twin tower scario
And that is why i'm trying to get ahold of you , because I have a gemini , stereo l e d lights are starting to deteriorate , and I was wondering how much an entire strip will cost me
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Grenville, Saint Andrew Parish
A product replacement part
I am trying to get a replacement main board for my Gemini AS-15BLU sound box. The main board started giving some issues; the technician told me thank you.
Preferred solution: To buy a new part
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRETURN EQUIPMENT
- Purchased Gemini Sound CDX-2250I on 5/30/2024.
- Experiencing skipping on new discs, not reading discs, and random shutdowns; warranty is 1 year.
I purchased the Gemini Sound CDX-2250I ON 5/30/2024. I am having problems with unit skipping on NEW discs, not reading discs, shutting down for no reason.
I am not happy with the unit but have tried working with it.
Please advise. I have a 1 year warranty through you.
Can't order parts
Trying to order the back cover,couldn't get a hold of anyone to find how to order parts, I need dthe backing
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPower cord
I am needing a replacement cord and can not find it. Can you please direct me how to find a replacement?
Preferred solution: Power cord
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGPK-800 S 8'' HOME KARAOKE PARTY SYSTEM
- Purchased the speaker at a retail store.
- Tried to return or replace it but got the runaround.
- Told to call support but can't reach them.
I purchased your speaker from one of the retail stores and I tried to return it or replace it. Ill get it repaired and they gave me the runaround and then they told me to call yall. Im trying to get in touch with yall and like Im getting a run around again can somebody help me with this speaker please?
User's recommendation: Operator option
Lehi, Utah
Repair shop that local (salt lake city)
I have a blue tube Gemini I need repair.do you have someone in Salt Lake City you recommend I take it to?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSent wrong parts
- Support gave all info, but wrong parts were sent to wrong address; I confirmed pics, but still got the wrong item and two boards shipped together.
Email support gave all information to receive parts to repair and still got wrong parts and sent to wrong address. I confirmed pictures for parts and sent pictures of bad part and still got wrong item and being 2 circuit boards they were sent together without something to separate from contact you cant have circuit boards touching
- Quick contact for parts
- No contact on mistake
Preferred solution: The right parts for repairs and sent to correct address
User's recommendation: Be very thorough and double check all
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTrying to find out how to go about my warranty on a unit that i purchased through AMS.
- Gemini CD media unit from AMS is malfunctioning.
- One side stopped working during an event.
- I need guidance on warranty options.
The Gemini cd media unit i purchased from AMS is not working well. As one side of the unit stopped working during an event that i was playing for.quit as the party was still going on.
If not for me knowing how to work around this it would have ruined the night. so what i'm trying to do here is find out what to do as far as the warranty issue.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSent wrong parts
- Called about six times with no answer; emailed and messaged via other contacts.
- No hours displayed; it's almost 1 pm and status unknown.
Worse checked mail for correct parts needed and still wrong item don’t even know what they sent
Called possibly 6 times with no answer emailed no answer messaged thru other points of contact no answer are they open today is almost 1 pm they have no hours of operation displayed anywhere used all options in phone calls service sales no answer guess todays current situation is dont answer any points of contact
- Lost the pros
- No customer service
Preferred solution: Parts to repair electronics
User's recommendation: Find another company to fulfill your audio needs
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Mcdonough, Georgia
Did not get my entire order
I only received two speakers with the description included PA system, microphone and 8 channel mixer
User's recommendation: Don’t order from here
Sacramento, California
Replacement part
I have a SOSP-8 BLK SPEAKER
And i lost the back cover plate
I want to know if i can buy that cover
So i can put my speaker in the water again
Atlanta, Georgia
Very nice product
- I initially thought I was missing some equipment.
- The equipment was all there.
- I watched a video about finding the rest behind the speaker.
Initially I thought that I was missing some equipment, but it was misunderstanding the equipment was all there. I watched a video explaining where I could find the rest of the equipment behind the speaker.
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