Gemba Automotive
Gemba Automotive Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Gemba Automotive has 1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
Key Takeaways for Future Customers
- Read Gemba Automotive reviews and expect complaints about workmanship.
- Avoid paying large sums upfront; insist on written estimates and receipts.
- Document issues promptly to pursue refunds or chargeback for billing disputes.
Negative Feedback / Risk Areas
- Faulty repairs causing electrical damage and additional costly fixes.
- Allegations of overcharge, refusal to refund, and stolen or greasy belongings.
- Poor customer service response to complaints and repair disputes.
Positive Feedback
Reviewers note that John is nice.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Gemba Automotive has 1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
Key Takeaways for Future Customers
- Read Gemba Automotive reviews and expect complaints about workmanship.
- Avoid paying large sums upfront; insist on written estimates and receipts.
- Document issues promptly to pursue refunds or chargeback for billing disputes.
Negative Feedback / Risk Areas
- Faulty repairs causing electrical damage and additional costly fixes.
- Allegations of overcharge, refusal to refund, and stolen or greasy belongings.
- Poor customer service response to complaints and repair disputes.
Positive Feedback
Reviewers note that John is nice.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Puerto Penasco, Sonora
Destoryed my electricl system and charged me ove r$3000
- - $3,000 mechanical work done incorrectly at the Goodyear AZ location.
- - Electrical damage occurred; refund was refused and items allegedly removed.
Title: Unresolved $3,000 Faulty Mechanical Work and Electrical Damage Refusal to Refund"I am posting a formal complaint against Gemba Automotive and its parent firm, Accrual Equity Partners, regarding a $3,000 mechanical repair job performed incorrectly at their Goodyear, AZ location.The shop's faulty labo. They even refused top ay the mechanc$3 the $500 to rel=air the electrical system. My car was a wreck covered in grease nd they stole items
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Phoenix, Oregon
The company charged me $2000 to replace my heater bowl. They did not replace it reired anythng
Don't go there.They stole items. They did not do the repair that I pad for.
They left the car ccovered in grease. I had to have the job redone by another mechani,s so it cost me an extra $3000
[PERSON_NAME], the nmanager, iaid I as too old to get home safely and I had to have it replaced.I din't have access to a computer to check whe he was telling me. I paid $2000 upfornt (Ihave never done that with an auto shop- work first then pay). When I picked up the car, I had just enough time to get home before the border closed. (I live in [GEOGRAPHIC_DATA]) and so I could not check the lights.
It was daylight when Ipicked. it uo. It was dark when I hit the border There were not interior lights at all. I callled [PERSON_NAME] the next day and he told me to replce the fuse.
It was ot a fuse problem.
I told h=[PERSON_NAME] that.The mechanic here had to rewire the enire engine. The mechanics also stole stuff and my rugs and sets were so covered in grese , it took weeks to cean it,BNever go to any Gemba shopeNNeveTW, the batery died in 4 months.
- John is nice
- Do not repair th cars and they lie and they oversharge
Preferred solution: Full refund
User's recommendation: Gemba is not good
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