Gemaire
Gemaire Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.6 star rating based on 2 customer reviews; consumers are mostly dissatisfied with service, warranty handling, and price level.
Positive Feedback
The location is convenient and close for some customers.
Negative Feedback / Risk Areas
- Recurring Gemaire customer complaints cite poor customer service and counter staff ignoring customers.
- Many reviews report warranty refusals and a nightmarish warranty procedure.
- Slow service and high price level increase dissatisfaction in Gemaire reviews.
Key Takeaways for Future Customers
- Verify warranty terms and parts availability before purchase or installation.
- Prepare for potential customer service delays and consider alternative distributors.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.6 star rating based on 2 customer reviews; consumers are mostly dissatisfied with service, warranty handling, and price level.
Positive Feedback
The location is convenient and close for some customers.
Negative Feedback / Risk Areas
- Recurring Gemaire customer complaints cite poor customer service and counter staff ignoring customers.
- Many reviews report warranty refusals and a nightmarish warranty procedure.
- Slow service and high price level increase dissatisfaction in Gemaire reviews.
Key Takeaways for Future Customers
- Verify warranty terms and parts availability before purchase or installation.
- Prepare for potential customer service delays and consider alternative distributors.
Tired of being ignored?
Sheridan, Oregon
Blower is not working
I had a AC unit put in a few years ago and The blower is not working I was told by the technician that its under warranty. Please call me Mary Grant at 772-626-****. Thanks
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Refuse to honor warranty
Sheer being contacted and yelled at by the owner of my AC company, Gemaire found a motor and paid for installation. The motor has a ten year warranty and was only 2.5 years old when it burned up.
Stay away from rheem products. I'm not expecting this new motor to last beyond 2.5 years either since it seems to be a *** piece but at least I don't have to replace it right now.
Company resolved the issue.
If I could give it zero stars or use a negative sign in the rating, I would. My furnace is less than 2 years old and the motor has already burned up!!!
To make matters worse, there are no parts to replace the motor and the company won't stand behind it's warranty. It's 105 today in my city and will be this hour all week. I have no AC because that motor is what blows the cool air through my ductwork!!!
Without the inside furnace, I have NO AC in Louisiana in August. This is unacceptable.
User's recommendation: Don't let your contractor install anything by this manufacturer!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Deerfield Beach, Florida
Feeling scammed!
Gemaire Distributors at Deerfield Beach, FL has the worst customer service! Total waste of time.
First, the counter guys disrespect you, ignore you, and don't have a clue of what they are doing, with all respect to the ones taking care of their jobs. 90% of employees here are not interested in serving the customers, and they just mess around!
Second and most important, the warranties are a REAL NIGHTMARE! The excuse is that they don't have warranties at that time, or you are mistaken with someone else...TOTAL WASTE OF TIME, MONEY, AND NERVES!
- Close location
- Warranty procedure is a nightmare
- Worst customer service
- Slow service
Preferred solution: Apology
User's recommendation: STAY AWAY!
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