Gem plumbing approved a financing application yesterday for a $6,000 ac unit. Today, when I called for an installation appointment, they tell me they are sorry but they made a mistake it's 90 degrees out and we will have no ac or even a date to install one. My husband has a heart condition and this is prolonging the time until a new ac will happen. So disappointed I expected more.
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Reason of review:
Poor customer service

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