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GelPro

GelPro

www.gelpro.com
What is your customer experience with GelPro?

GelPro Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

3.0 star rating based on 1 customer review. Consumers are mostly neutral. 100% of users would likely recommend GelPro to a friend or colleague.

Key Takeaways for Future Customers

  • GelPro reviews show a single neutral review with a 3.0 rating.
  • All reviewers in this sample would likely recommend the brand.
  • Be prepared to contact customer service for order issues and potential refunds.

Negative Feedback / Risk Areas

  • Wrong item received and difficulty exchanging or returning the mat.
  • Chat support failed to provide a way to send a photo and could not locate the order.
  • Customer complaints about being charged $160 with unresolved refund or order lookup.

Positive Feedback

Despite the issue, the available reviewer would likely recommend GelPro.

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Media from reviews

GelPro - I’ve been on a chat to discuss the mat...
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Verified Reviewer
| map-marker Tacoma, Washington

I’ve been on a chat to discuss the mat...

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
GelPro - I’ve been on a chat to discuss the mat...

Ive been on a chat to discuss the mat I ordered that was wrong when received. She told me to send a pic and so far there is no website to send a pic to.

This is a great big run around that Im stuck with a $160 mat that I dont want but youve got my money.

She tells me that she cant find my order because what I her doesnt exist. Order number 12578

Loss:
$169
Cons:
  • Really like the mat i ordered that was correct

Preferred solution: I’d like the mat I ordered

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