Gel Recycling
Gel Recycling Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Rating and Sentiment:
Consumers report negative experiences with Gel Recycling; common themes are poor customer service, problematic exchange, refund and cancellation policy, and high price level.
Positive Feedback
Some communications occur and pickup scheduling is offered, but reliability and responsiveness are inconsistent.
Negative Feedback / Risk Areas
- Missed pickups and unreliable scheduling reported in Gel Recycling reviews.
- Unresponsive office staff and supervisors exacerbate Gel Recycling customer complaints.
- Customers report receiving unusable loads that caused extra landfill and billing costs.
- Issues with refunds, exchanges, and cancellation policy after problems.
Key Takeaways for Future Customers
- Expect to verify pickups and insist on written confirmation.
- Document loads and costs immediately to support refund or billing disputes.
- Review the exchange and refunds policy before contracting and be prepared to follow up on customer service.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Rating and Sentiment:
Consumers report negative experiences with Gel Recycling; common themes are poor customer service, problematic exchange, refund and cancellation policy, and high price level.
Positive Feedback
Some communications occur and pickup scheduling is offered, but reliability and responsiveness are inconsistent.
Negative Feedback / Risk Areas
- Missed pickups and unreliable scheduling reported in Gel Recycling reviews.
- Unresponsive office staff and supervisors exacerbate Gel Recycling customer complaints.
- Customers report receiving unusable loads that caused extra landfill and billing costs.
- Issues with refunds, exchanges, and cancellation policy after problems.
Key Takeaways for Future Customers
- Expect to verify pickups and insist on written confirmation.
- Document loads and costs immediately to support refund or billing disputes.
- Review the exchange and refunds policy before contracting and be prepared to follow up on customer service.
Tired of being ignored?
Supervisor
The office will schedule you for a dump & return on you container and never showed up, for the day you requested , but on their on days they feel like doing it. Beside that they have people in the office who will answer you and give you some kind of name or pretend they are someone else and said you are on the schedule, when you did not get the pick up and call the office, asked why you did not get the pick up, the supervisor will tell you, oh they never get a call from you, cause they have a bunch quack and irresponsible people working in the office work. NOT A GOOD COMPANY :(
- Customers service fail
Washington, District Of Columbia
GEL RECYCLING
John, the reality of this is you guys loaded 10 loads of garbage on my trucks! This was done within 3 days I was assured this would not happen!
I have 18k in trucking bills and roughly 10k in land fill charges. You received the pictures you have acknowledged that this was you problem. Why do I have to chase you down via text cell and office to get some answers. Listen I know you things going on but so do I.
this isn't rocket science you guys sold me bad material and it needs to be rectified. They told me they would load good material instead loaded me with 28k of garbage!!!
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