Geisinger
Geisinger Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Geisinger has a 1.8 star rating from 2 reviews; overall sentiment is negative with reports of poor access, long waits, and dissatisfaction with customer service and reliability.
Key Takeaways for Future Customers
- Expect long waits for in-person visits and limited PCP availability; check Geisinger reviews before enrolling.
- Prepare for call center routing rather than direct office contact and confirm billing and premiums handling.
Negative Feedback / Risk Areas
- Frequent Geisinger customer complaints about inability to reach doctors and inexperienced call center staff.
- Reports of dropped PCPs with short notice and gaps in coverage for prescriptions and tests.
- Members report paying monthly premiums with limited services delivered.
Positive Feedback
Reviewers value service variety and the website, and note price level as medium; recent recommendations include staffing and policy changes.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Geisinger has a 1.8 star rating from 2 reviews; overall sentiment is negative with reports of poor access, long waits, and dissatisfaction with customer service and reliability.
Key Takeaways for Future Customers
- Expect long waits for in-person visits and limited PCP availability; check Geisinger reviews before enrolling.
- Prepare for call center routing rather than direct office contact and confirm billing and premiums handling.
Negative Feedback / Risk Areas
- Frequent Geisinger customer complaints about inability to reach doctors and inexperienced call center staff.
- Reports of dropped PCPs with short notice and gaps in coverage for prescriptions and tests.
- Members report paying monthly premiums with limited services delivered.
Positive Feedback
Reviewers value service variety and the website, and note price level as medium; recent recommendations include staffing and policy changes.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
They take monthly premiums and not a drop of blood was drawn in 4 years
- - Unable to get a blood draw or visit for about 4 years with Geisinger Gold.
- - The only contact is an annual call asking if I'm depressed.
Have been enrolled in geisinger gold before the pandemic can't get blood drawn or a visit, its been about 4 years and the only I been told by them is they are only required too call me once a year too ask if I'm depressed. What crooks... they need lined up and shot.
New pcp
- - Seeking a PCP near home; has called clinics.
- - Video visits with 3-month wait; in-person wait is 6 months, and they want the first visit in October.
I have been trying to get a PCP near my house I've called every clinic and you can get a video, with a 3 month wait, and in person with a 6 month wait, I want a in person for my first visit so I get to see my new pcp in October, wondering if I should switch.
- Close to home
Preferred solution: Let the company propose a solution
User's recommendation: Lift the covid shot mandate and hire staff
Need to speak with my Dr. Office.
Unable to contact my Dr. office directly.
Must go through a call center and speak with inexperienced people. Do not get a call back from My Dr.
Preferred solution: I want to be able to talk directly to my Dr. office.
User's recommendation: Eliminate the call center and allow pt. to contact the Dr. Office directly or give the call center staff the ability to transfer a call directly to the office.
Kingston, Pennsylvania
GHS dropped our family doctor. We only had 3 weeks notice. Finally they granted us a Three month continues care. But, it doesn’t cover prescriptions, test, X-rays, etc.
- - Lost our PCP after Geisinger dropped her practice.
- - Doctors now require all records before accepting me as a patient, creating uncertainty.
My husband and I are left without the PCP that weve had for many years. With very little notice, Geisinger dropped her practice.
Now, I call doctors who request all my records prior to accepting me as a patient. With so little assured count on items, my doctor knows all the ins and outs of my care and my history
Beauracracy doesnt give a damn and Im left high and dry CV without the security Ive come to depend on.
User's recommendation: Don’t have any right now
Hospitals, Clinics and Medical Centers Expert Talks
4th COVID Vaccine, Monkeypox, Mask-Optional Policy
COVID, monkeypox, mask-optional policy: Are we safe? Watch an expert interview with Prof. Karen Jubanyik from Yale to learn more about viruses and how to stay protected.
Karen Jubanyik, MD is Associate Professor, Clinician-Educator Track, in the Department of Emergency Medicine at Yale University School of Medicine.
Companies Similar to Geisinger
UPMC
“My wife was taken to UPMC very ill and incoherent. I could not get in touch with her, so when we went to...“
UnityPoint Health
“Doctor Hunter Howe refused to change clinical notes. I never stated my daughter wasn't being monitored.“
HealthPartners
“On Tuesday, March 10th, supposedly at 2:40 pm, I had an essential psychiatric consultation scheduled...“
Buoy Health
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.