New Reviewer

New heating and cooling system

The beginning of July of 2019 we had a new heating and cooling system out in our house. Geisel came out in the heat of summer and installed this system. All of the guys that worked on my house worked hard and did a great job. They did everything they were suppose to do for to complete the job and more. I cant say enough on how the guys that did the work were very knowledgeable about what they were doing and made sure that everything was done right. I would recommend this company to anyone that needs heating and cooling work done. Everyone that I dealt with was very nice, clean, respectable and honest. It was very nice to have a them follow up days after the job was done just to see how everything was working and if there were any issue with the system and the install. Both things went great and the system they sold me works wonderful. I am extremely Have with the overall experience with Geisel from start to finish.
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ID
#1590270 Review #1590270 is a subjective opinion of poster.
Location
Proctorville, Ohio
Reason of review
Good quality

Geisel Heating & Air Conditioning Sold More than need to increase invoice

these people come off like they would never scam anyone but Geisel heating and air conditioning are liars. I guess the first rule of thumb is watch for people who protest too much to win you over. After the small talk I went ahead and agreed to have the furnace checked since we're so close to winter and really since I've been in this house(3 years) I haven't had it serviced. I scheduled the appt and the Geisel tech guy came and I didnt know what he was talking about since I know nothing about those systems. He didn't really explain it. thermostats and total maintenance and preventive plans - they can sure talk it up. I initially said I would get back to him but he started saying the heat could go out anytime and how homeowners have to wait in line to get it fixed and blah, blah. So I paid for it all. Anyway, I go to a friends baby christening and her cousin was visiting - husband is an hvac tech for a building and I said I just had my service done. He says I got ripped off and pretty much doubled up on services. My sister looks online and see that they had an old BBB complaint but its only one. I called but can I really prove now that I didnt need that service? it my word against their.
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ID
#454212 Review #454212 is a subjective opinion of poster.
Location
Washington, District Of Columbia
Loss
$375

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