Geeks On Site
Geeks On Site Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Geeks On Site has a 1.4 star rating from 2 customer reviews and overall sentiment is negative; recent recommendations include "Don't use" and reports focus on billing practices, missed appointments, and poor customer service.
Key Takeaways for Future Customers
- Check Geeks On Site reviews before hiring and verify credentials.
- Be cautious about paying upfront and watch for unexpected charges or refund issues.
- Confirm appointment policies and ask about membership, auto-ship, or subscription terms.
Negative Feedback / Risk Areas
- Repeated customer complaints about billing, multiple charges, and difficulty obtaining refunds.
- Many reports of no-shows and poor customer service response.
- Allegations of scams, doxxing, and incomplete or damaging technical work.
Positive Feedback
Few or no positive comments appear in the available reviews.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Geeks On Site has a 1.4 star rating from 2 customer reviews and overall sentiment is negative; recent recommendations include "Don't use" and reports focus on billing practices, missed appointments, and poor customer service.
Key Takeaways for Future Customers
- Check Geeks On Site reviews before hiring and verify credentials.
- Be cautious about paying upfront and watch for unexpected charges or refund issues.
- Confirm appointment policies and ask about membership, auto-ship, or subscription terms.
Negative Feedback / Risk Areas
- Repeated customer complaints about billing, multiple charges, and difficulty obtaining refunds.
- Many reports of no-shows and poor customer service response.
- Allegations of scams, doxxing, and incomplete or damaging technical work.
Positive Feedback
Few or no positive comments appear in the available reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Scam Artists
- George Otte is accused of being a scam artist.
- Online research about Geeks on Site yielded horrible reviews.
- Most reviews were obviously fake.
It seems like this guy, George Otte, is a confirmed and well-known scam artist. I did online research about Geeks on Site and all I was able to find were horrible reviews about the company. But as if that wasn't enough, most of the reviews were obviously fake.
User's recommendation: Don’t use
Simpsonville, South Carolina
This company is a total scam. Never, ever use them.
This company is a total scam! Never, ever use them.
They will never show up for an appointment. They also require payment before performing service.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Boston, Massachusetts
Resolved: Total Lack of Service
Two appointments made NEITHER kept! Customer service is a total farce! Quick to take credit card at a loss to perform any service.
Preferred solution: Full refund
User's recommendation: Never Ever!
Richmond, Virginia
Never showed up for appointment
- They tried to charge upfront, but never showed for the appointment.
- When I called, customer service wouldn't answer and they started doxing me.
They wanted to take my money ahead of time, but thank God I didn't because they never showed up for the appointment. When I called to find out what was happening, customer service wouldn't even pick up and then they began doxing me.
Elizabeth City, North Carolina
Request refund or at least partial refund
- Desktop was slow; viruses removed; laptop cleaned with some data transferred.
- Desktop died after service; calls were not returned.
Called for desktop maintenance and laptop to be cleaned and loaded with desktop info. Told tech Desktop was slow and thought hard drive was dying but he said no it was viruses which he removed.
Laptop was cleaned and some info transferred.
After leaving, desktop was worse and hard drive died, Would not return calls. He transferred some files from desktop to laptop but not everything, Ive had to hire another tech to confirm what he did/ didnt do and finish work on laptop.
User's recommendation: Do not use Geeks on Site
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUntruthfl and Incompetent
- 4 TB SSD was only formatted to 2 TB; recovery of unallocated space failed.
- Technician spent about 3 hours and was not fixed; GOS won't credit.
I had a 4 TB ssd that was only formatted to 2 TB. I wanted to recover the unallocated space.
I tried everything but couldn't recover it so I used GOS. Big mistake. The technician that showed up was obviously teaching himself HOW to recover unallocatted space WHILE he was doing it. He spent about 2.75 hours and after that it STILL was not corrected.
I voiced a complaint to GOS about the service. The rep from GOS said that they were going to credit my account 1 hour since they did not fix the problem. I received a call back today and they said that they WOULD NOT credit my account because the technician spent approx.
3 hours on the work, which BTW was NEVER completed or CORRECTED. AVOID GOS but if you do use them take it for granted that everything they is probably a lie
Preferred solution: Apology
I've been scammed
- Found Geeks on Site via SF Yellow Pages for Computer Repair.
- Called 415-275-****; the computer was locked and $299 demanded to unlock.
I had a problem with my computer so I looked in the San Francisco Yellow Pages under "Computer Repair" and found Geeks on Site. I called the number, 415-275-****, and the guy told me to go to my computer and follow his instructions which I did.
Next thing I know is my computer is locked and I am required to pay $299.
to get it unlocked. I failed to notice their display ad did not have an address so they may be pulling this scam nationwide.
- Possible scam
Preferred solution: I feel I have been scammed would like to expose them
User's recommendation: Beware of Geeks on Site. If they tell you to go to your computer and follow their instructions hang up.
I signed up for your service and was charged 3 times.
- No confirmation of three charges or services purchased.
- Only a welcome email was received; Walter said details would be provided at signup on 5-28-19.
Why have I not received any confirmation, detailing what these three charges are? And what the services are that I purchased.
The only thing I received is a welcome email what does not say anything. I was told by Walter that I would receive this information when I signed up on 5-28-19
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Seems like George Otte is a confirmed well known scammer… i did an online research about Geeks on Site and all I was able to find was horrible reviews about the company, his other companies and himself. But as if that wasn’t enough, most of the good reviews were obviously FAKE