Product: Geekbuying Cell Phone Rating: 1 Star Clear all filters (2 of 2 reviews match)
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1.0
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i have placed an order#4279953 on 11/24 for 4G mobile phone to present it as a Christmas gift thinking had 1 month time for delivery. after many follow ups, finally they gave me a tracking # 1811210634 on 12/08 but actually the item is not reached the DHL warehouse yet...
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1 comment
Anonymous
#1568336

I got a good one as well. The price they claim to charge appears in one currency, but in reality the charge in a different one and you end up paying about 10% more, especially when you use paypal. They are a scam…

Review
#1156253 Review #1156253 is a subjective opinion of poster.
Product
Geekbuying Cell Phone
Cons
  • Worst customer experience
Reason of review
Poor customer service
Loss
$250
Preferred solution
Full refund

Geekbuying - Cell Phone Review

1.0
Details
Bought phone. Delivered. Its ***, doesnt work. I have to send back shipping to Hong Kong at my OWN expense. I already paid shipping, its not my fault the phone was dead on arrival! Endless, unanswered emails. What a scam
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1 comment
Anonymous
#1342080

I experienced the same unethical process. I asked for a refund( $250) after the repaired phone failed. Nothing from Geekbuying sevice.

Lessons learned

Warranty is weak- repair everything and months delays

Geek Service has good intentions, but has no influence over the factory.

Geek Service asks for more funds to complete warranty repair

Factory repair is very expensive($150USD+delivery) and ineffective NA customers are fools No respect for NA contract law

Review
#972737 Review #972737 is a subjective opinion of poster.
Product
Geekbuying Cell Phone
Reason of review
Damaged or defective

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Website:
www.geekbuying.com
Phone:
+867 552 394 3772
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