Rating: 3 Stars Clear all filters (4 of 53 reviews match)
Filter by rating
filters
Product:
Show
Rating:

Geekbuying review: Bad Service

3.0
Details
It has been 20 days since they sent my order off. Haven't had an update. Can't find the tracking number in any of the tracking post .contacted them by live chat said that was the wrong tracking number. Asked wich courier ,on live chat mind you never got an answer.no more China bushel ews for me
View full review
Review
#1520245 Review #1520245 is a subjective opinion of poster.
2.5
Details

Update by user Dec 06, 2018

Update 12/06/2018 after identifying the problem, geekbuying promptly refunded the first order.

Original review posted by user Nov 28, 2018

First purchase on geekbuying, disappointed with the after sale, they ignore the information I sent on the trackink of my order, which was blocked in customs due to the...
View full review
Review
#1409611 Review #1409611 is a subjective opinion of poster.
Cons
  • Customer care
  • Customer service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$271
Preferred solution
Full refund
2.6
Details
Geekbuying review - Sent me a defective phone and after paying for repair it is sent back even more broken.
Geekbuying review - Sent me a defective phone and after paying for repair it is sent back even more broken.

Update by user May 11, 2018

Today I realized there is a third issue. As i used the phone outdoors it felt less bright than before, so I compared it to another, the exact same model, and it was clearly much brighter. It's clear that the screen they replaced, taking a lot of my money and three...

View full review
Review
#1252260 Review #1252260 is a subjective opinion of poster.
Product
Xiaomi Redmi Note 4x Cell Phone
Pros
  • Free shipping
  • Competitve pricing
Cons
  • Repair service
  • Customer care
  • Do not take responsebility
Reason of review
Damaged or defective
Loss
$200
Preferred solution
Full refund
Tags
  • unreliable companies
  • Chinese Scammer
  • Redmi Note 4X
3.3
Details
I was told my product shipped. Tracking number turned out to be bogus. 2 days later new tracking numnber, bogus as well. Was told customs was on holiday. Was told shipper is behind. Was told both orders were in one box. Nothing was ever shipped. Polite but useless...
View full review
Review
#1043073 Review #1043073 is a subjective opinion of poster.
Service
Geekbuying Shipping Service
Pros
  • Competitve pricing
Cons
  • Are not honest people
Reason of review
Problem with delivery
Loss
$315
Preferred solution
Deliver product or service ordered
Tags
  • dishonest
  • untrustworthy

Contact Geekbuying Customer Service

Website:
Phone:
+867 552 394 3772
All Geekbuying Contacts

Geekbuying Products and Services Reviews

Compare Geekbuying to

Geekbuying
Geekbuying
3479 reviews
1.6
VS
Gearbest
Gearbest
3479 reviews
3.3
Compare Geekbuying vs Gearbest

Latest Question

Geekbuying Questions