Rating: 2 Stars Clear all filters (7 of 53 reviews match)
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Stay far away from GeekBuying

2.0
Details
I ordered a drone that arrived DOA and Geekbuying is doing everything it can to prolong the process and not provide me with a replacement or refund. At this point I just want a full refund because I do not trust them and do not want to deal with them. My GeekBuying story: https://www.youtube.com/watch?v=vEWkvvVIIoU&t=1s
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Review
#1579489 Review #1579489 is a subjective opinion of poster.
2.1
Details
Geekbuying review - Buyer Beware

Update by user Feb 05, 2017

The seller offered me a full refund if I change my review. I asked for a partial refund (pertaining to the single item that was damaged) regardless of whether I change my review. The seller complied and so i'm updating my status.

I believe Geekbuying is extremely busy...

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Review
#986285 Review #986285 is a subjective opinion of poster.
Service
Delivery Service
Pros
  • Competitve pricing
  • Free shipping
Cons
  • Non-existent customer service
  • Longer than advertised order processing time
  • Pre-shipment damage to product sent
Reason of review
Item not as described and lack of customer service
Tags
  • unreliable companies
  • no after sales care
1.6
Details

Update by user Jan 09, 2017

*********************** END OF STORY ***************************

*************************** How to get ******************************

********************** a 5 STAR review ***************************

Dear Reader, after 35 days of "Express shipment", 22 E-Mails with Geek...

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Review
#982216 Review #982216 is a subjective opinion of poster.
Service
Geekbuying Shipping Service
Cons
  • Are not honest people
Reason of review
Problem with delivery
Loss
$122
Preferred solution
Full refund
1.7
Details
In the last three – four years I was buying various products from China, from quite a few sites. I had good and bad experiences. The economical problems of China are very well reflected on the attitude of their sites. From Geekbuying I ordered few things in the last...
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Review
#805235 Review #805235 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$230
Preferred solution
Let the company propose a solution
1.5
Details
I purchased a Teclast Tablet. Turned out to be faulty. I got in communication via email with "Sky" who told me to ship it back to them. That was in November. Now its February and it went from "being fixed" to "now it's fixed and going to ship" and now back again to...
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1 comment
Sherrelle
#1158635

Hi Customer

This is the aftersale sale service representative of geekbuying

We are so sorry for the inconvenience to you.

Could you please tell me your order number and your email address?

So I can contact us and try my best to help you out

You can also contact us here : http://www.geekbuying.com/help/about/address/ Do not worry, we will be in touch until your problem be solved Wish you and your family a nice weekend Sincerely yours Geekbuying aftersale department

Review
#797634 Review #797634 is a subjective opinion of poster.
Product
Teclast Tablet
Cons
  • Not trustworthy
  • Non-existent customer service
Reason of review
Damaged or defective
Loss
$300
Preferred solution
Deliver product or service ordered
2.2
Details
I bought a smart phone at Geekbuying that did not connect to wifi. I did not want to return the device immidiately and asked for advice. It was Lunar new year and it took them 2 weeks to reply. That way I had passed the time I could return the item. They admitted I...
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Review
#626443 Review #626443 is a subjective opinion of poster.
Cons
  • Their customer service
  • Do not take responsebility
  • Are scammers
Reason of review
Poor customer service
Loss
$350
Preferred solution
Take my loss and warn others to avoid Geekbuying
Tags
  • dishonest
  • unreliable companies
2.0
Details
SAW GREAT PRICE FOR NEW PHONE. I NEEDED A REPLACEMENT FOR 4 YR OLD ANDROID SAMSUNG. NEW PHONE ARRIVED AND WILL NOT CHARGE, TURN ON, OR CONNECT TO COMPUTER. FOR THE PAST WEEK AND A HALF I HAVE SPENT HOURS TRYING TO CONTACT CUSTOMER SERVICE THRU THEIR SUPPORT EMAIL,...
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Review
#603730 Review #603730 is a subjective opinion of poster.
Pros
  • Competitve pricing
Cons
  • Non-existent customer service
Reason of review
Poor customer service
Loss
$170
Preferred solution
Full refund

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