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Geekbuying - Gekkbuying strikes, again
Geekbuying - Gekkbuying strikes, again
My second purchase in geekbuying, second chance to this company and my second disappointment, this time a Blackview P10000, even though I insisted that they make the correction of the invoice before sending, they sent the smartphone to me as a gift with no commercial...
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Anonymous
Anonymous

Never heard of them. Why deal with foreigners ?

1.1
I didn't like
  • Do not take responsebility
  • Not trustworthy
#1437796

Geekbuying - Bad Service

It has been 20 days since they sent my order off. Haven't had an update. Can't find the tracking number in any of the tracking post .contacted them by live chat said that was the wrong tracking number. Asked wich courier ,on live chat mind you never got an answer.no more China bushel ews for me
3.0
Details
Reliability
#1520245
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Geekbuying - PAID FOR A LAPTOP received A *** TIME BOMB !!!
Geekbuying - PAID FOR A LAPTOP received A *** TIME BOMB !!!
order n 4126628 serial number : Z L14 Q64G40170400898 3 email sent and i doubt to receive answer (2 week of silence, that say long about how you care Sarcastic ) usb sudently stoped working and the battery started to swell/inflate without any reason at the point to...
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1.0
I liked
  • Competitve pricing
I didn't like
  • Do not take responsebility
  • Worst customer experience
  • Are not honest people
#1328166
First purchase on geekbuying, disappointed with the after sale, they ignore the information I sent on the trackink of my order, which was blocked in customs due to the incorrect information in the invoice, which was filled by geekbuyng . Unfortunate attitude of the...
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2.5
I didn't like
  • Customer service
  • Customer care
#1409611

Geekbuying - Faulty product - *** customer 'service' - hidden info

Bought a scooter and very soon it showed signs of faulty wiring. Accelerating when I pulled the brake, taking off without accelerator being depressed (not great when standing at traffic lights with cars passing by) Emailed customer support and they offered that I return (my own cost) and they would repair in 1-6 months!! Other option was to give me 30-45eur to get me to get it fixed myself (Em where I live you don't get diddly-squat for that money). Their address isn't on their website so I couldn't weigh up my options properly to see how much shipping would actually cost... WTF? There's a 1 year warranty and I only have it 2 months. So, so poor.
#1477729
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Geekbuying - 3 months no phone, after return to fix

Phone stop working after few hours ,. They told my to send back ...Now is 3 months they don't know when my phone comeback to me ... I have manager email and she is no answer any more.. many emails and phone calls. Is good till you have broken item.
1.4
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1408718
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Geekbuying - Worst

Fake & fraud seller...BEWARE from GEEKBUYING... Don't waste your money.. (order no.4703285)
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1377230
Show
im just post what i send them but they dont care hello im just send you to complain about your aftersale service,sorry if this isnt the right department,but please forward the email to the right person, i ordered a phone at 12 of july order number 4638238, i used the...
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1.0
I liked
  • Prices
I didn't like
  • Customer care
#1320048
Geekbuying - Sent me a defective phone and after paying for repair it is sent back even more broken.
Geekbuying - Sent me a defective phone and after paying for repair it is sent back even more broken.
The phone (redmi note 4x) broke in my pocket few days after finally receiving it. It had a Cristal screen protector that was intact but the screen underneath now suddenly had a crack. They made me ship it to China, very expensive, and after several weeks they tell me I...
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2.6
I liked
  • Free shipping
  • Competitve pricing
I didn't like
  • Do not take responsebility
  • Being scammed
  • Repair service
#1252260
Resolved
I ordered a Nexbox A95X Pro Android TV OS 2GB/16GB Netflix 720P Youtube 4K Amlogic S905W 4K TV Box with Voice Remote 2.4G WiFi LAN . on June 1 st and still nothing . I have contacted them more then 10 times and they keep tell me it was shipped to give it time but the...
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#1288926