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Most Helpful

Geekbuying - Join the INTERNATIONAL CLASS ACTION !!!

1.0
Details
Tired of lies of the customer service ? Angry that they refuse waranty or refund ? Get only partial refund ? Or they simply stopped to answer you ? Then join the CLASS ACTION aivable in your country ! more détails coming soon with procedure details for each country and link to the proper customers asociations or lawyers
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Review
#1596302 Review #1596302 is a subjective opinion of poster.
Cons
  • Worst customer experience
  • Do not take responsebility
  • Dangerous products
Reason of review
Lies from customers service, no warranty at all, ridiculous partial refund, stopped to answer
Preferred solution
Full refund
Tags
  • dishonest
  • scamming customers
  • untrustworthy
  • Scam Artists

Geekbuying in San Antonio, Texas - Not woking

50021653# android box not working correctly
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Review
#1648539 Review #1648539 is a subjective opinion of poster.

Stay far away from GeekBuying

2.0
Details
I ordered a drone that arrived DOA and Geekbuying is doing everything it can to prolong the process and not provide me with a replacement or refund. At this point I just want a full refund because I do not trust them and do not want to deal with them. My GeekBuying story: https://www.youtube.com/watch?v=vEWkvvVIIoU&t=1s
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Review
#1579489 Review #1579489 is a subjective opinion of poster.

Geekbuying - Bad Service

3.0
Details
It has been 20 days since they sent my order off. Haven't had an update. Can't find the tracking number in any of the tracking post .contacted them by live chat said that was the wrong tracking number. Asked wich courier ,on live chat mind you never got an answer.no more China bushel ews for me
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Review
#1520245 Review #1520245 is a subjective opinion of poster.

Geekbuying - Faulty product - *** customer 'service' - hidden info

Bought a scooter and very soon it showed signs of faulty wiring. Accelerating when I pulled the brake, taking off without accelerator being depressed (not great when standing at traffic lights with cars passing by) Emailed customer support and they offered that I return (my own cost) and they would repair in 1-6 months!! Other option was to give me 30-45eur to get me to get it fixed myself (Em where I live you don't get diddly-squat for that money). Their address isn't on their website so I couldn't weigh up my options properly to see how much shipping would actually cost... WTF? There's a 1 year warranty and I only have it 2 months. So, so poor.
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Review
#1477729 Review #1477729 is a subjective opinion of poster.
1.1
Details
Geekbuying - Gekkbuying strikes, again
Geekbuying - Gekkbuying strikes, again

Update by user Feb 20

After two months geekbuying a other "new" invoice, no further rework, I warned that the customs would not accept and you ignored, asked if I wanted to cancel the order and I agreed, again ignored my cancellation request and sent the request with the wrong invoice, the...

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2 comments
Anonymous
#1621976

Never heard of them. Why deal with foreigners ?

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Review
#1437796 Review #1437796 is a subjective opinion of poster.
Cons
  • Do not take responsebility
  • Not trustworthy
Reason of review
Problem with delivery
Loss
$230
Preferred solution
Full refund
2.5
Details

Update by user Dec 06, 2018

Update 12/06/2018 after identifying the problem, geekbuying promptly refunded the first order.

Original review posted by user Nov 28, 2018

First purchase on geekbuying, disappointed with the after sale, they ignore the information I sent on the trackink of my order, which was blocked in customs due to the...
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Review
#1409611 Review #1409611 is a subjective opinion of poster.
Cons
  • Customer care
  • Customer service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$271
Preferred solution
Full refund

Geekbuying in Dublin, Dublin - 3 months no phone, after return to fix

1.4
Details
Phone stop working after few hours ,. They told my to send back ...Now is 3 months they don't know when my phone comeback to me ... I have manager email and she is no answer any more.. many emails and phone calls. Is good till you have broken item.
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Review
#1408718 Review #1408718 is a subjective opinion of poster.

Geekbuying in Mumbai, Maharashtra - Worst

1.0
Details
Fake & fraud seller...BEWARE from GEEKBUYING... Don't waste your money.. (order no.4703285)
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Review
#1377230 Review #1377230 is a subjective opinion of poster.
1.0
Details
Geekbuying - PAID FOR A LAPTOP received A *** TIME BOMB !!!
Geekbuying - PAID FOR A LAPTOP received A *** TIME BOMB !!!

Update by user Aug 14, 2018

update 14 august: received a disapoint message from geekbuing : they offer to refund me the ridiculous amount of 25€ ( of course i refused, laptop is still under waranty, i want full refund or replacement ) TOTALY IRRESPONSIBLE AND IRRESPECTFULL !!!

Original review posted by user Aug 13, 2018

order n 4126628...
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Review
#1328166 Review #1328166 is a subjective opinion of poster.
Pros
  • Competitve pricing
Cons
  • Are not honest people
  • Do not take responsebility
  • Worst customer experience
Reason of review
Poor customer service
Loss
$272
Preferred solution
Full refund

Contact Geekbuying Customer Service

Mailing Address:
Geekbuying
Phone:
+867 552 394 3772
All Geekbuying Contacts
1.0
Details
im just post what i send them but they dont care hello im just send you to complain about your aftersale service,sorry if this isnt the right department,but please forward the email to the right person, i ordered a phone at 12 of july order number 4638238, i used the...
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Review
#1320048 Review #1320048 is a subjective opinion of poster.
Pros
  • Prices
Cons
  • Customer care
Reason of review
Poor customer service
Loss
$150
Preferred solution
Let the company propose a solution
Tags
  • Letv Leeco