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2 comments
1.1
Details
Geekbuying - Gekkbuying strikes, again
Geekbuying - Gekkbuying strikes, again
My second purchase in geekbuying, second chance to this company and my second disappointment, this time a Blackview P10000, even though I insisted that they make the correction of the invoice before sending, they sent the smartphone to me as a gift with no commercial...
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Anonymous
#1621976

Never heard of them. Why deal with foreigners ?

Author
Cons
  • Do not take responsebility
  • Not trustworthy
Reason of review
Problem with delivery
Loss
$230
Preferred solution
Full refund
Review #1437796 is a subjective opinion of poster.
0 comments

Stay far away from GeekBuying

2.0
Details
I ordered a drone that arrived DOA and Geekbuying is doing everything it can to prolong the process and not provide me with a replacement or refund. At this point I just want a full refund because I do not trust them and do not want to deal with them. My GeekBuying story: https://www.youtube.com/watch?v=vEWkvvVIIoU&t=1s
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Author
Review #1579489 is a subjective opinion of poster.
0 comments

Geekbuying - Bad Service

3.0
Details
It has been 20 days since they sent my order off. Haven't had an update. Can't find the tracking number in any of the tracking post .contacted them by live chat said that was the wrong tracking number. Asked wich courier ,on live chat mind you never got an answer.no more China bushel ews for me
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Author
Review #1520245 is a subjective opinion of poster.
0 comments

Geekbuying - Faulty product - *** customer 'service' - hidden info

Bought a scooter and very soon it showed signs of faulty wiring. Accelerating when I pulled the brake, taking off without accelerator being depressed (not great when standing at traffic lights with cars passing by) Emailed customer support and they offered that I return (my own cost) and they would repair in 1-6 months!! Other option was to give me 30-45eur to get me to get it fixed myself (Em where I live you don't get diddly-squat for that money). Their address isn't on their website so I couldn't weigh up my options properly to see how much shipping would actually cost... WTF? There's a 1 year warranty and I only have it 2 months. So, so poor.
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Author
Review #1477729 is a subjective opinion of poster.
0 comments
2.5
Details
First purchase on geekbuying, disappointed with the after sale, they ignore the information I sent on the trackink of my order, which was blocked in customs due to the incorrect information in the invoice, which was filled by geekbuyng . Unfortunate attitude of the...
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Author
Cons
  • Customer service
  • Customer care
Reason of review
Return, Exchange or Cancellation Policy
Loss
$271
Preferred solution
Full refund
Review #1409611 is a subjective opinion of poster.
0 comments

Geekbuying - 3 months no phone, after return to fix

1.4
Details
Phone stop working after few hours ,. They told my to send back ...Now is 3 months they don't know when my phone comeback to me ... I have manager email and she is no answer any more.. many emails and phone calls. Is good till you have broken item.
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Author
Review #1408718 is a subjective opinion of poster.
0 comments

Geekbuying - Worst

1.0
Details
Fake & fraud seller...BEWARE from GEEKBUYING... Don't waste your money.. (order no.4703285)
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Author
Review #1377230 is a subjective opinion of poster.
0 comments
1.0
Details
Geekbuying - PAID FOR A LAPTOP received A *** TIME BOMB !!!
Geekbuying - PAID FOR A LAPTOP received A *** TIME BOMB !!!
order n 4126628 serial number : Z L14 Q64G40170400898 3 email sent and i doubt to receive answer (2 week of silence, that say long about how you care Sarcastic ) usb sudently stoped working and the battery started to swell/inflate without any reason at the point to...
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Author
Pros
  • Competitve pricing
Cons
  • Not trustworthy
  • Worst customer experience
  • Are not honest people
Reason of review
Poor customer service
Loss
$272
Preferred solution
Full refund
Review #1328166 is a subjective opinion of poster.
0 comments
1.0
Details
im just post what i send them but they dont care hello im just send you to complain about your aftersale service,sorry if this isnt the right department,but please forward the email to the right person, i ordered a phone at 12 of july order number 4638238, i used the...
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Author
Pros
  • Prices
Cons
  • Customer care
Reason of review
Poor customer service
Loss
$150
Preferred solution
Let the company propose a solution
Tags
  • Letv Leeco
Review #1320048 is a subjective opinion of poster.
0 comments

Geekbuying - Item DO NOT RECEIVED

I ordered and paid totally a Item to Geekbuying and never was received and do not refund MY MONEY.
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Author
Review #1315009 is a subjective opinion of poster.
0 comments
I purchased an item from geekbuying 2/5/2018. Shipping tracking told me the item was on the way. They said the item could take a couple of months, so I reached out to them 4/2018 asking what happened to the item. They told me to wait, because sometimes it takes a...
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Author
Review #1310744 is a subjective opinion of poster.