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1.0
Details
Made purchase during the sale week -- HUGE MISTAKE. NO ITEM, NO MONEY, NO SUPPORT! STAY AWAY, SAVE YOUR HARD EARNED MONEY BECAUSE THESE CHARLATANS WILL TAKE IT AND NOT BLINK TWICE. Tried to contact support 8 e-mails, tried online chat 14+ times, tried to call - no...
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1 comment
pamujula.mallikarjuna_22
#1409766

any update from geekbuying? i am also a victim of them and trying to get information whether if any one's issue is resolved.

Review
#1142520 Review #1142520 is a subjective opinion of poster.
Cons
  • Being scammed
Reason of review
Problem with delivery
Loss
$500
Preferred solution
Full refund
Tags
  • dishonest
  • unreliable companies
  • Chinese Scammer
  • Scam Artists
1.0
Details
I bought a phone (https://www.geekbuying.com/item/LeTV-LeEco-Le-Max-2-X820-5-7inch-Android-6-0-OS-4GB-32GB-Smartphone-373277.html) from geekbuying in 16/11/2016 (almost one full year ago). They sent a defective phone (Network did not worked) and I have been explaining...
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Review
#1124468 Review #1124468 is a subjective opinion of poster.
Cons
  • Non-existent customer service
  • Not trustworthy
  • Do not take responsebility
Reason of review
Poor customer service
Loss
$234
Preferred solution
Full refund
Tags
  • liars
  • scamming customers
  • untrustworthy
  • unreliable companies
  • no after sales care
4.8
Details
geekbuying is an excellent website, I always buy it at great price and quality, it is possible to find many great gifts for the right price. The store also has strong sales of electronics I even bought my cell phone there and I do not regret it.Very good products, easy...
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1 comment
Anonymous
#1422632

How long have you worked for them? They are a scam

Review
#1054933 Review #1054933 is a subjective opinion of poster.
Reason of review
Good quality
4.4
Details
Good delivery time and good service .Thanks a lot! I am happy with the product and also with the service, so I will buy again there.The shipping was free and the items arrived in only 3 weeks.I already made several purchases in this store. I like a wide range of goods...
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Review
#1053484 Review #1053484 is a subjective opinion of poster.
Reason of review
Fast order processing

Geekbuying - Slow processing and shipping

1.4
Details
First time buyer from geekbuying. Last time buyer. Not to be trusted. I buy from banggood and i read fast delivery from geekbuying,what a lie,i really believe they are FAKE. Placed a order over 2 weeks ago recieved a email its shipped tracking number must be fake, for 3 days now no match. Beware buyers, dont take a chance with your hard earned money. Honestly don't put yourself where you have regrets, you deserve what you pay for.
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Review
#1053036 Review #1053036 is a subjective opinion of poster.
Reason of review
Problem with delivery
3.3
Details
I was told my product shipped. Tracking number turned out to be bogus. 2 days later new tracking numnber, bogus as well. Was told customs was on holiday. Was told shipper is behind. Was told both orders were in one box. Nothing was ever shipped. Polite but useless...
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Review
#1043073 Review #1043073 is a subjective opinion of poster.
Pros
  • Competitve pricing
Cons
  • Are not honest people
Reason of review
Problem with delivery
Loss
$315
Preferred solution
Deliver product or service ordered
Tags
  • dishonest
  • untrustworthy
2.1
Details
Geekbuying - Buyer Beware

Update by user Feb 05, 2017

The seller offered me a full refund if I change my review. I asked for a partial refund (pertaining to the single item that was damaged) regardless of whether I change my review. The seller complied and so i'm updating my status.

I believe Geekbuying is extremely busy...

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Review
#986285 Review #986285 is a subjective opinion of poster.
Pros
  • Free shipping
  • Competitve pricing
Cons
  • Longer than advertised order processing time
  • Pre-shipment damage to product sent
  • Non-existent customer service
Reason of review
Item not as described and lack of customer service
Tags
  • unreliable companies
  • no after sales care
1.6
Details

Update by user Jan 09, 2017

*********************** END OF STORY ***************************

*************************** How to get ******************************

********************** a 5 STAR review ***************************

Dear Reader, after 35 days of "Express shipment", 22 E-Mails with Geek...

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Review
#982216 Review #982216 is a subjective opinion of poster.
Cons
  • Are not honest people
Reason of review
Problem with delivery
Loss
$122
Preferred solution
Full refund
1.0
Details
They literally stole my money. No response at all. Do not waste your money or time. "They're cowboys Ted"
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1 comment
Anonymous
#1342086

They really are unethical and it is all about maximizing the money for Geekbuying. It will cost you dearly for a poor quality and service product.

Lessons

Warranty is weak- repair everything and months delays

Geek Service asks for more funds to complete warranty repair

Factory repair is very expensive($150USD+delivery) and poor quality

NA customers are fools

Review
#977953 Review #977953 is a subjective opinion of poster.
Reason of review
Problems with payment

Geekbuying - Cell Phone Review

1.0
Details
Bought phone. Delivered. Its ***, doesnt work. I have to send back shipping to Hong Kong at my OWN expense. I already paid shipping, its not my fault the phone was dead on arrival! Endless, unanswered emails. What a scam
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1 comment
Anonymous
#1342080

I experienced the same unethical process. I asked for a refund( $250) after the repaired phone failed. Nothing from Geekbuying sevice.

Lessons learned

Warranty is weak- repair everything and months delays

Geek Service has good intentions, but has no influence over the factory.

Geek Service asks for more funds to complete warranty repair

Factory repair is very expensive($150USD+delivery) and ineffective NA customers are fools No respect for NA contract law

Review
#972737 Review #972737 is a subjective opinion of poster.
Reason of review
Damaged or defective