GeckoCustom
GeckoCustom Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
GeckoCustom has a 1.0 star rating from 2 reviews with 100% unfavorable feedback; consumers cite high price level, billing problems, unresponsive customer service, and refusal to issue refunds for undelivered orders.
Key Takeaways for Future Customers
- Check GeckoCustom reviews before ordering and expect limited support options and slow or no response to tickets.
- Be aware billing and refunds issues are frequently mentioned and mobile ordering can be difficult.
Negative Feedback / Risk Areas
- Persistent unresponsive customer service and silence on multiple support tickets.
- Refusal to refund undelivered merchandise and unresolved billing disputes.
- Tracking inconsistencies and difficulty removing items via cellphone.
Positive Feedback
Some customers noted the items are cute, though reviewers largely reported no other positives.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
GeckoCustom has a 1.0 star rating from 2 reviews with 100% unfavorable feedback; consumers cite high price level, billing problems, unresponsive customer service, and refusal to issue refunds for undelivered orders.
Key Takeaways for Future Customers
- Check GeckoCustom reviews before ordering and expect limited support options and slow or no response to tickets.
- Be aware billing and refunds issues are frequently mentioned and mobile ordering can be difficult.
Negative Feedback / Risk Areas
- Persistent unresponsive customer service and silence on multiple support tickets.
- Refusal to refund undelivered merchandise and unresolved billing disputes.
- Tracking inconsistencies and difficulty removing items via cellphone.
Positive Feedback
Some customers noted the items are cute, though reviewers largely reported no other positives.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Silver Spring, Maryland
Order# GECKO95138****
- - Cancel status for GECKO95138****.
- - They sent a message after ordering and received a ticket receipt.
- - They do not want the order and want a real person.
All done
I want to know the status of the cancelation of order# GECKO95138****. I Sent am message as soon as the order was made.
All I get it an email saying they received the ticket.
I do not want this order. I want to talk to a real person.
User's recommendation: Make sure you use a computer to order from this company. Removing items using a cell phone is hard.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder never received and they are refusing to give me a refund.
Have a phone number and stop scamming people. They can only be reached by email, and they refuse to take care of the customer.
- There are no pros
- Will not give a refund for undelivered merchandise
Preferred solution: Full refund
User's recommendation: Do not buy anything from this company.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Perth, Western Australia
NO RESPONSE TO MULTIPLE EMAILS ABOUT MY ORDER
- - No response to 4 open tickets about order GECKO95108.
- - Tracking not updated; shows shipment outside USA; full refund requested.
No response back from Gecko Customs about my order. Each "contact us" email creates a ticket & states someone will get back to you w/in 24-48 hrs.
I have created 4 tickets & no response back to any of them, asking about my order! At time of placing order in May, the estimated shipping calculator stated aporox delivery time, it calculated order placed time, order prepared & order shipping time frame. The tracking # they provided isn't updated at all & only shows it in a different country, not in the USA as of yet. I want a refund & will purchase elsewhere...I needed this for a gift.
NO RESPONSE BACK TO 4 OPEN TICKETS! THIS IS RIDICULOUS & I WANT A REFUND! I'M ALSO FILING A COMPLAINT WITH THE BBB!
Order GECKO95108****...I have sent 7 emails to your email address that says "contact us"...no response from you to ANY of them! Tracking on this order not updated since May 20!
I want a full refund so I can order from someone else! I needed this by this week.
- Cute items
- No customer service
Preferred solution: Deliver product or service ordered
Zanesville, Ohio
Did not receive order
I placed an order and was charged. I did not receive confirmation email nor did I get a response to the customer service email I sent.
Do not waste your money like I did. It appears to be a scam!
User's recommendation: Do not buy!!!
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