GearTrade
GearTrade Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
GearTrade has 3.6 star rating based on 7 customer reviews. Consumers are mostly neutral.
50% of users would likely recommend GearTrade to a friend or colleague.
- Rating Distribution
Pros: Nice concept, Very quick.
Cons: Lay blame on customer, Not professional, Not reliable.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
GearTrade has 3.6 star rating based on 7 customer reviews. Consumers are mostly neutral.
50% of users would likely recommend GearTrade to a friend or colleague.
- Rating Distribution
Pros: Nice concept, Very quick.
Cons: Lay blame on customer, Not professional, Not reliable.Recent recommendations regarding this business are as follows: "I'll wait to make a recommendation when (and if) my issue is resolved. Thsnks", "Stay away from this site", "Screwy site don't use", "I'm new to Gear Trade highly recommend", "Do not ship them anything you want to make money on.".
Review authors value the most Diversity of Products or Services and Discounts and Special Offers. Consumers are not pleased with Website and Exchange, Refund and Cancellation Policy. The price level of this organization is low according to consumer reviews.
Media from reviews
Top GearTrade Reviews
"Canceling order"
I want to cancel my order. Because I accidentally ordered the wrong items. But GearTrade hasnt responded back. And I immediately send them an e-mail about but...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Mashpee, Massachusetts
Barbara.kleutsch@***.com
He workes hard to solve my problem with a work around when your computers were down
Yesterday I tried to place this order for Pearl Izumi AmFIB Lobster Glove but it did not go through for some reason . today I placed an order # 687***-* size small.
My confirmation order says MENS.
I did not choose mens; I need womens' small. If this is not available please cancel my order.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
How to receive payment
Hi, I received an offer for the ski gear and was wondering, what way do you forward the money?
Thanks,
Majella
Preferred solution: Receive my payment for my gear
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Cranleigh, Surrey
What way do I receive my payment?
Hi I got a price from Geartrade for my ski gear and I was wondering how you will forward me the money?
Thanks, Majella
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
East Quogue, New York
I accidently ordered an item twice!
I contacted them and they got back to me right away and canceled one of the orders. My friends have ordered from them and have confirmed that this is a good company to do business with. I got an additional first time users discount on my already discounted item and I'm very pleased.
Austin, Texas
Flashlight seems to be missing a part inside the flashlight housing.
The inside of the battery and clicker chamber (with working batteries inside) seems to be missing something. When I shake the flashlight it rattles.
I called but no person answered my call (at 4:45p CT on 2/1/24). I left a msg, as requested, so no resolution yet.
User's recommendation: I'll wait to make a recommendation when (and if) my issue is resolved. Thsnks
Banned from website for no apparent reason
I had no issues until I received my gear. Tried going back on the website for a purchase & was banned
Preferred solution: Take the ban off my account
User's recommendation: Stay away from this site
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New York, New York
Great experience
Everything came quickly and in the condition advertised payment was at first weird but then so far has worked out
Moscow Mills, Missouri
Canceling order
I want to cancel my order. Because I accidentally ordered the wrong items.
But GearTrade hasnt responded back.
And I immediately send them an e-mail about but still nothing from them.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Absolutely fabulous!
Geartrade is about the quickest company I have ever ordered anything from, maybe even faster than Amazon. Richie *** (satisfied customer)
- Very quick
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Washington, District Of Columbia
Resolved: Wrong goggles in the correct box
Company fixed the issue and I have been provided with full refund.
They. came through the client whom they sold the goggles from wasn't honest about the product they sold.
Not even the correct item in the correct box ,shame on them .
They weren't going to satisfy the consumer. Whatsoever ,juat gave excuses
GearTrade stepped up and covered my needs.
Too bad some of the people out there are dishonest, and misleading ,I recommend GearTrade discontinue doing business with that individual and would recommend GearTrade as a stand up ,take care of their patrons requests
User's recommendation: I'm new to Gear Trade highly recommend
Charged my card 3 times.
The website is very underdeveloped. You charged my card 3 times. You have phone no customer service.
Preferred solution: Full refund
Saint George, Utah
Checking out is screwy seriously thought it was a scam
Screwy signing up. Couldn't use 15% off because it wouldn't let me sign up till after checkout.
Then at checking out it wouldn't let me choose option for shipping though it was asking me to choose an option it just kept spinning.
Then by the time it was all said and done it ended up charging three times. And it does not save your basket for any significant time
User's recommendation: Screwy site don't use
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Account, notice of non-shipment, but they have the product
I got an email from them saying they sold one of my items they have in consignment. But then send me an email that the product hasnt shipped.
How the *** can I control that when they have the items.
Very frustrating for them to ask you to send them things and let them sell them, but then blame you for not having it shipped on time, when the product is in their warehouse.
So if anyone is at fault all they have to do is look at themselves. And if I lose out of the sale I am the only one who is outed on the money.
This company gets a million rotten apples for how seriously *** up their system is.
- Nice concept
- Not professional
- Super poor execution
- Not reliable
Preferred solution: I need to be paid regardless of the outcome. Bc the fault is not on me if you all forgot to mail the item.
User's recommendation: Do not ship them anything you want to make money on.
Edgewater, Florida
Results from Geartrade
I had an issue with duplicate accounts that was preventing tracking of an order. They resolved it quickly to my satisfaction. Absolutely awesome.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Order canceled
I sent in my gear to be sold. They said they couldnt sell it would I like to have it returned or donated.
I asked and paid to have it shipped back to me. Waited seven days still nothing.
Then finally got a notice they didnt get it mailed in time so the order was canceled. But nothing else said.
So they still need to send me my product as it is mine and I paid for the return.
But no mention of what they are doing next .
Absolutely frustrating for the lack of communication, and still called them reasonably early in the day but no one is in the office to speak with.
Preferred solution: Deliver product or service ordered
User's recommendation: Don’t send items in unless your prepared to donate them.
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