GCI Communication
GCI Communication Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall sentiment is negative with low customer ratings; recent GCI Communication reviews note long hold times, connectivity failures, and complaints about high prices.
Key Takeaways for Future Customers
- Expect slow phone support and long on‑hold wait times when contacting customer service.
- Plan for potential internet or mifi outages if relying on service for school or work.
- Be prepared for higher price levels and to question billing practices.
Negative Feedback / Risk Areas
- Repeated reports of being on hold and limited phone support.
- Connectivity issues with mifi devices disrupting important school tasks.
- Consumer mentions of billing disputes and unclear billing resolution processes.
Positive Feedback
Some customers use GCI Communication services via school program mifi devices, indicating availability of educational connectivity options.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall sentiment is negative with low customer ratings; recent GCI Communication reviews note long hold times, connectivity failures, and complaints about high prices.
Key Takeaways for Future Customers
- Expect slow phone support and long on‑hold wait times when contacting customer service.
- Plan for potential internet or mifi outages if relying on service for school or work.
- Be prepared for higher price levels and to question billing practices.
Negative Feedback / Risk Areas
- Repeated reports of being on hold and limited phone support.
- Connectivity issues with mifi devices disrupting important school tasks.
- Consumer mentions of billing disputes and unclear billing resolution processes.
Positive Feedback
Some customers use GCI Communication services via school program mifi devices, indicating availability of educational connectivity options.
Anchorage, Alaska
On hold too long
Is it possible to give less than 1. I would like to give zero.
I have been on hold too long. Hire some people to answer the phones and provide customer service.
User's recommendation: don't bother--
Anchorage, Alaska
Internet not working
- 3 IDEA homeschool mifi devices.
- Residing at 1470 Jennifer Dr, Fairbanks AK 99709.
- They need help diagnosing the connection.
We have 3 mifi devices through IDEA homeschool. We reside at 1470 Jennifer Dr Fairbanks, AK 99709.
Our devices are relatively new and at best worked not great but in the last several days none of them work.
I have IMPORTANT school documents to turn in from afar because we are very sick with the flu. What is wrong with our connection???
User's recommendation: Connectivity issues unable to inquire about no answer. Our internet is through our school program. I wasn’t mad, just inquiring and no answer.
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