Gbuyday Reviews
30
CLAIMED LOSSES
1
TOTAL REVIEW
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Verified Reviewer New ReviewerDon't buy from this company
Update by user Mar 07, 2020
Update 3/07/20: To date, there has no attempt at resolution of any kind by Gbuyday.
Original review posted by user Feb 06, 2020
I purchased the PowerKnee Joint Support Pads from this company. There was only one size available. However, when they finally arrived they did not fit my wife who is plus-sized. I have repeatedly emailed the company for instructions on how to return them for a refund since they do not list instructions on their website. It has been 16 days and I have still not received any instructions. Their return policy is limited to 30 days. It appears they are trying to wait out the 30 days. The company is based n China which is divulged in their "about us" page. I believe they are engaging in deceptive, maybe even fraudulent, business practices. ID
Service
Gbuyday Customer Care
Pros
- Good prices
Cons
- Poor customer service and refund assistance
- Lengthy shipping time
- Located in china
Loss
$30
Preferred solution
Full refund
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