Gateway Dental Group And Orthodontics

Kenya Milton, the operations manager at "Gateway Dental Group" in Carlsbad has had every opportunity to make things right, but she refused. They and their sister company "Camino Dental Group" in Encinitas (another winner) are referring customers to each other for financial gain, doing costly unnecessary work. After I got second opinions by reputable practices, it turns out I didn't need the root canal and crown that they said I needed, but rather just replacing the bad filling Gateway Dental gave me (which was unnecessary to begin with because I only had a tiny chip on my molar that was bothering me (without pain), they carved out half of my molar to refill it with bonding to fix the tiny chip) I informed them multiple times about the terrible pain after that visit but every time they would tell me to give it more time to heal, I gave up calling them after a year. Kenya tells me that it is not their fault that I've been in pain for so long and not able to chew on the right side of my mouth because of what they did, but basically that they would fix it if I paid $1,200+ to Camino Dental for a root canal, and $800 to $1,200 to Gateway Dental for a crown. Turns out the endodontist at their sister company she referred me to at Camino Dental did not do the proper testing to determine the need for a root canal, and in fact a root canal was not necessary. After the good news from the second opinions I got, I gave Gateway Dental the opportunity to fix my tooth by just replacing the filling, but again, I had to pay them for the work. I ended up paying my current competent dentist $341 to replace the filling, and sure enough the pain has gone away. I tell these people at Gateway Dental they left me no choice but to let the world know of their shady ways, I was so upset with them, and they quickly call me back to tell me they would refund me the $150 they originally charged me for the work, but only if I sign a settlement and Release form agreeing to not take any disparaging conduct directed at them and to refrain from making any negative or derogatory statements on social media/internet, and that I agree not to file any legal actions against them. What a joke...I expect nothing more from these people. Forget their measly refund, after all the money, time and effort I've gone through dealing with this, and the pain I've suffered, I'd rather the people be aware of places like this. Do not go to "Gateway Dental" in Carlsbad or "Camino Dental" in Encinitas, trust me, they are irresponsible and just in it for the money. Of course they're nice when you talk to them, but their ethics will leave you unpleasantly surprised. Go find yourselves a competent dental office that cares about what they do and their clients. Good luck!