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New Reviewer

Bad return policy: Money Grabbers

I did order an incorrect part, description which was misleading in the Linear manual, sent the part back, unopened and 100% intact and ordered the correct part; after waiting for two weeks, there was no update on shipping and when I checked the attitude was 'we will contact Linear blah blah blah'. I cancelled the order and now 'per their return policy' had to pay 20% on the earlier return. Do read the fine print else you will pay for it!

User's recommendation: Buy from elsewhere.

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ID
#3075205 Review #3075205 is a subjective opinion of poster.
Cons
  • Terrible return policy you lose money
Loss
$50
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Front door lock broken

Gatehouse Supplies - Front door lock broken
Gatehouse Supplies - Front door lock broken
Sad front Lever door broken inside here is pictures don't know part number help call me 661805**** Sherry Frye
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ID
#2573031 Review #2573031 is a subjective opinion of poster.
Service
Gatehouse Supplies Shipping Service
Preferred solution
Deliver product or service ordered

Gatehouse Supplies - Shipping Service Review

I ordered parts from their website, they offered optional 2 day shipping, and I paid dearly for it. Three days later no parts, no tracking, nothing. I telephoned their customer service department who explained everything I ordered had to be back ordered...wow, started to suspect they don't actually stock anything. I asked about the very expensive 2 day shipping, and they said it would still apply because when they actually get the items, they will ship whithin 2 days. What a bunch of rip offs!!! Don't waste your time with this business. I cancelled my order, and yet to receive the credit for the transaction.
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ID
#972776 Review #972776 is a subjective opinion of poster.
Service
Gatehouse Supplies Shipping Service
Reason of review
Order processing issue

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