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Bad return policy: Money Grabbers

1.0
I did order an incorrect part, description which was misleading in the Linear manual, sent the part back, unopened and 100% intact and ordered the correct part; after waiting for two weeks, there was no update on shipping and when I checked the attitude was 'we will contact Linear blah blah blah'. I cancelled the order and now 'per their return policy' had to pay 20% on the earlier return. Do read the fine print else you will pay for it!

User's recommendation: Buy from elsewhere.

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ID
#3075205 Review #3075205 is a subjective opinion of poster.
Cons
  • Terrible return policy you lose money
Loss
$50
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Front door lock broken

3.3
Gatehouse Supplies - Front door lock broken
Gatehouse Supplies - Front door lock broken
Sad front Lever door broken inside here is pictures don't know part number help call me 661805**** Sherry Frye
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ID
#2573031 Review #2573031 is a subjective opinion of poster.
Service
Gatehouse Supplies Shipping Service
Preferred solution
Deliver product or service ordered

Gatehouse Supplies - Shipping Service Review

1.0
I ordered parts from their website, they offered optional 2 day shipping, and I paid dearly for it. Three days later no parts, no tracking, nothing. I telephoned their customer service department who explained everything I ordered had to be back ordered...wow, started to suspect they don't actually stock anything. I asked about the very expensive 2 day shipping, and they said it would still apply because when they actually get the items, they will ship whithin 2 days. What a bunch of rip offs!!! Don't waste your time with this business. I cancelled my order, and yet to receive the credit for the transaction.
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Comment
Helpful 2 Not helpful 0
ID
#972776 Review #972776 is a subjective opinion of poster.
Service
Gatehouse Supplies Shipping Service
Reason of review
Order processing issue

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