State: Pennsylvania City: Fort Washington Product: Gate1travel Tour Booking Clear all filters (0 of 19 reviews match)
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Three women traveling together, requested one room but were told by the sales agent on the phone that we would EACH HAVE A BED (or rollaway or sofa bed). On the tour, we found that two of the hotels (3 nights) had only 2 double beds, resulting in having to rent another...
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Anonymous
Sandra Bozzuto

Yes, we had a similar problem with Gate 1 on a recent Greece trip. We were told we would have two "separate" beds at each hotel. However, at one hotel, it was one bed frame wi...

PremiumMayfly
PremiumMayfly

Your agent was improperly trained and gave us a verbal guarantee that we would have 3 beds in the rooms. We would have never made the deposit if we were told otherwise. Poor c...

3.0
Product
Gate1travel Tour Booking
I liked
  • Tour guide did her job well
I didn't like
  • Misrepresentation at the time of booking
#1346374
I did send many emails with no respond by the Agent. Please contact me by email: vicky12fung@hotmail.com The agent use my client her first name as a last name, is very clear show two names and two last names, I have to pay another ticket only to please one of the...
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Gate1Travel
Gate1Travel

We have forwarded this matter to our Groups Department for review. They will reach out to you soon. In the meantime, you may want to let your clients know that you have posted...

Product
Gate1travel Tour Booking
#1334249
I went to book my next trip and I spoke to someone (Beth) at GATE1 Travel and they told me I could use the $600 credit toward my trip to Iceland. I even asked if she was positive about the credit and she said yes. The next day they called me back and told me I can not...
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Gate1Travel
Gate1Travel

Hello, We do regret any lapse in service when you contacted us regarding the credit. Upon review of the information sent to you regarding your credit, it does state, "you are ...

2.5
Product
Gate1travel Tour Booking
I liked
  • Large selection of vacations
I didn't like
  • Will be the last
#1317861
Had the terrible experience with Gate 1 Travel.The worst travel company of my lifetime led by Dani Mosher Pipany as a president , Beth Feleger as supervisor .. others... They do not care about people. The king in this company is money. I should read this review before...
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Anonymous
Anonymous

Just returned from Puglia/Sorrento etc trip to Italy. It was the best. Last May we did northern Italy with Perrillo. Perrillo put us in two atrocious hotels - one we had to ch...

jcondino
jcondino

we experienced significant problems with this company too, their customer service is terrible, they do not help you when you run into problems, they just want your money, then...

2.3
Product
Gate1travel Tour Booking
I didn't like
  • Stiff 35 50 penalty 2 and a half month before departure
#1039764