State: Pennsylvania City: Fort Washington Clear all filters (20 of 373 reviews match)
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Gate1travel in Fort Washington, Pennsylvania - Amazing

I have just returned home from Thailand the best tour Ever .l had great time whit gate1 everything went perfect but the highlight for my trip be perfect was my guide tour TUK we couldn’t have asked for a better tour guide funny very knowledgeable treated everyone whit respect very professional she was Amazing and definitely l recommend gate 1 for all my friends
5.0
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#1183662
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Gate1travel - Gate 1 does not want diabled people on their tours.
My husband and I recently came back from the Christmas Market tours. I loved our guide Neiri. She was truly great, funny, sweet, and very knowledgable about all our stops. My only complaint is this....I have been laid up for the last three years due to an injury on my...
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Anonymous
R. Little

All information about wheelchairs and aids is clearly spelled out on their website. If you were planning on taking one on a bus tour it would have been wise to check this out ...

Gate1Travel
Gate1Travel

Hello,We do regret for any disappointment caused. Unfortunately, escorted programs outside of the US are unable to accommodate wheelchairs and scooters. Please keep in mind es...

3.6
I liked
  • Our tour guide neiri
I didn't like
  • That you did not let me bring my wheelchir
#1165405
It was wonderful. We have taken 7 trips with Gate 1 and this was a favorite, right up there with Greece, Ecuador and Galapagos cruise. Our guide was Henry Melgarejo who did an excellent job. His love and knowledge of his country were evident. Hotels were very good and...
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First, I have enjoyed numerous trips with Gate 1 and have recommended the company to many people - but that will stop. I have found a flaw in their system and future clients should be aware before they choose to utilize Gate 1 travel. Secondly, my upcoming trip to...
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Anonymous
Juliet4

I have traveled with gate one numerous times. It is clearly stated that transfers are NOT included if you travel early or stay later. I do however, feel the hotel and meal q...

Gate1Travel
Gate1Travel

Hello,We regret if there was any misunderstanding related to your transfer. Please understand that once you add a night either at the start or end of your tour, the transfers ...

2.9
#1097318
On June 14, 2017 at around 11:30am, AZ time, I contacted Gate1 travel concerning the 11 day Affordable China with 4 Yangtze River cruise (LA) special. I talked to Edward (number for agent provided upon request). I inquired if I could pay the whole price of this tour...
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Gate1Travel
Gate1Travel

Hello,We sincerely apologize for any lapse in service when contacting us with your questions. Please know that we have reviewed and shared the concerns you have outlined with ...

Anonymous
Anonymous

When in doubt and not getting an answer you want than ask for a supervisor. But they are human too. The CSR (customer service representative) will go the extra mile for the cu...

3.7
#1061003
Four of us scheduled a 5 day three night tour to Rome, Italy. We flew out of LAX to FCU on Delta. We did not expect much because the cost even with adding all possible options was the lowest available we could find. The rooms were in a hotel called The Grand Hotel...
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oak234
oak234

Why is the address on the top of this review, the address of Gate 1?Who wrote this?

5.0
I liked
  • Entire tour from booking to return was excellent
#1046855
Beware of this company. Our family of 4 booked a trip to Italy for March 2017, unfortunately we experienced many problems trying to get help from them when our flights were cancelled 2 days in a row (snowstorm, then mechanical failure). In the end, they did not help us...
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Anonymous
Gary

I have read a number of Gate1 reviews doing my research for a proposed holiday and I think the adage ' you get what you pay for' seems to sum up the Gate1 experience comments....

Anonymous
Anonymous

Thanks for your review. You probably saved me a headache. I will look elsewhere.ScottyFairfax, VA

1.9
I didn't like
  • Very poor customer service
#1041715
Had the terrible experience with Gate 1 Travel. The worst travel company of my lifetime led by Dani Mosher Pipany as a president , Beth Feleger as supervisor .. others... They do not care about people. The king in this company is money. I should read this review before...
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Anonymous
Anonymous

Just returned from Puglia/Sorrento etc trip to Italy. It was the best. Last May we did northern Italy with Perrillo. Perrillo put us in two atrocious hotels - one we had to ch...

jcondino
jcondino

we experienced significant problems with this company too, their customer service is terrible, they do not help you when you run into problems, they just want your money, then...

2.3
I didn't like
  • Stiff 35 50 penalty 2 and a half month before departure
#1039764
I just finished a tour of India and Kathmandu with Gate1 travel. Gate1 delivered on their described itinerary and tour of Rajasthan Agra, Delhi and Mumbai. The Oberoi hotels are exquisite places their location, luxery and service is beyond what one can imagined Just a...
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Anonymous
Anonymous

Yes!!. I believe we were on the same tour, and everything she says is true. It was an amazing experience, a superb tour guide, and we now are looking forward to other Signat...

5.0
I liked
  • Tour guide
#1013246
I am very upset, because I paid in total my trip to Great Britain and in the airport I do not have ticket, I call to somebody to resolve the problem and spoke with Eliza and after with Margo Paaske ext 1371 and told me that was because I did not paid insurance. This...
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Anonymous
Gina

Maybe they didn't understand you?

Gate1Travel
Gate1Travel

We have been in contact with this client and have every hope to resolve this in a timely manner.

#528683