State: New York City: Brooklyn Clear all filters (3 of 380 reviews match)
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1.0
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Gate will take your money easily enough but will provide no support at all when thing do go as expected. Months later we have received four more charges against our credit cards. Gate1 claims that their vendor - yes, their vendor - Maggiore Car Rental has nothing to do...
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2 comments
Anonymous
#1166783

We just returned from a Gate 1 tour of Thailand and had an issue with the front desk people at the La Meridian in Bangkok.They would ask where you were going and have one of their staff drive you there for triple the taxi cost. They pressured you to shop in their recommended stores and then want to know what you bought and the price paid.

This happened twice and I demanded a metered taxi after that.

This had a negative effect on our trip but did not reflect on Gate 1 as a supplier. I have asked Gate 1 to review this hotel's policies and change hotels in Bangkok.

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#838151 Review #838151 is a subjective opinion of poster.
Cons
  • Partner with disreputable companies
  • Take your money and provide no support
Reason of review
Bad quality
Preferred solution
I want Gate1 take responsibility for the harassment we are experiencing at the hands of their partner - Maggiore.
1.0
Details

Update by user Feb 15, 2017

Gate1 Travel is advertising this trip again, DON'T DO IT! It now a full year after our 2106 trip and bills keep coming.

YES, Maggiore keeps whacking the credit cards on file for unrecognizable tickets for parking, driving in Lucca, Sienna, etc.

It's unbelievable. Gate...

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14 comments
Anonymous
#1411756

Stupid people don't get gas...those cars go forever on 1/2 tank! Not Gate 1's fault!

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Review
#775684 Review #775684 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$500
Preferred solution
Price reduction
On October 1 2015 I set out for the most exciting and spectacular trip of Machu Picchu. Our Tour Guides and Bus Driver were fabulous Henry Melgarejo, Sara Castillo and Raul Baca were wonderful and the most caring & knowledgeable. I have been on many tours but not...
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1 comment
Anonymous
#1054460

Lares Trek is an exciting alternative to get to Machu Picchu, enjoying wonderful landscapes.

Lares Trek

Review
#714919 Review #714919 is a subjective opinion of poster.
Reason of review
Good customer service

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