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On December 22 I made a reservation for the “13 Day Chile and Argentina with Patagonia’s Glacier” trip with a single supplement and business class airfare leaving from JFK on February 1rst. I paid for the airline portion ($2.873.16) and a $300.00 deposit for the trip....
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Anonymous
Kats

You had a horrible experience with Gate 1. I feel so sorry for this. I am a single traveler and I understand why you went with them to begin with. Numerous people I have talke...

Gate1Travel
Gate1Travel

Hello,We are sorry to read of your frustration. Depending on how close your departure date is, it can prove to be challenging to confirm services with suppliers. Naturally, it...

While travelling on your tour of Portugal and Spain in May, 2016, we found a painting which we really liked in a shop in Sevilla. the owner could speak no English, so we involved our tour manager - Fatima Bugarin - to buy and to see that the painting was shipped to...
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4.6
I liked
  • Whole tour was terrific
I didn't like
  • Group too large
  • Group was too large and cumbersome
#921610
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Gate1travel - Mama Mia! Awesome trip to Italy!
Me and my family just got back to our home of NYC after our GATE 1 trip to Italy. We traveled all the way from Venice to the Amalfi region with so many stops along the way to major cities and historical sites (Venice, Rome, Florence, Assisi, Pompeii, Sorrento, and...
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#907771
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Gate1travel - Review in Travel Agencies category from Plainview, New York

Gate1travel - Review in Travel Agencies category from Plainview, New York
We just got back from one of the best tours ever. We went on the Grand Canyon, Zion, Sedonna, Bryce trip. There were many factors that made it perfect. The folks we traveled with were a big part of it. But the one thing that really made it shine was our tour guide Karen Armagost. She got us all together on the very first night we all met. She was patient, knowledgeable, and just an all round asset. This is our second gate one vacation and it definitely won't be our last. Thank you.
4.7
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#877817
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Gate will take your money easily enough but will provide no support at all when thing do go as expected. Months later we have received four more charges against our credit cards. Gate1 claims that their vendor - yes, their vendor - Maggiore Car Rental has nothing to do...
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Anonymous
Anonymous

We just returned from a Gate 1 tour of Thailand and had an issue with the front desk people at the La Meridian in Bangkok.They would ask where you were going and have one of t...

Gate1Travel
Gate1Travel

While we always do our best to advocate on our clients behalf with our suppliers, we are not able to control every decision that they make. When the supplier feels they have a...

1.0
I didn't like
  • Partner with disreputable companies
  • Take your money and provide no support
#838151
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Gate1Travel Jordan Trip Review

I used Gate 1 for a trip to Jordan in Feb. 2015. What a wonderful trip! The only down side were some of my fellow travellers. They complained about the lovey Marriott in Amman, the breathtaking Marriott resort and spa at the Dead Sea, and the older but still wonderful Marriott in Petra. I'm ready to go back to Jordan with Gate 1.
4.5
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#821639
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Our Gate 1 trip to Italy exceeded our expectations. My husband and I and our 2 sons (mid 20's) traveled with my sister and her husband and 4 sons (ages 22, 20 (twins), 12) to Venice, Florence and Rome. The itinerary was perfectly laid out and impeccably organized where...
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Anonymous
Anonymous

Too funny! I was looking for reviews of Spain trips (thinking of going 4/2017) when I read this review. We were on the same tour! We were the family of 4 from Winter Park, ...

5.0
#818422
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The worst customer service imaginable You never get to speak to the same agent that promised you "the world". Took your initial deposit and never wants to speak to you again. They promise you whatever you want to hear because they know that they will never speak to you...
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Anonymous
Anonymous

I'm having the exact same problem now. Very frustrating!

Gate1Travel
Gate1Travel

Naturally, we regret any lapse in service you may have experienced with our agents. We recently divided our Reservations call center into a Sales and Service departments, so t...

2.0
I didn't like
  • Experienced was not there the 2nd time
  • Will be the last
  • Second time booked tour
#815258
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On October 1 2015 I set out for the most exciting and spectacular trip of Machu Picchu. Our Tour Guides and Bus Driver were fabulous Henry Melgarejo, Sara Castillo and Raul Baca were wonderful and the most caring & knowledgeable. I have been on many tours but not...
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Anonymous
Anonymous

Lares Trek is an exciting alternative to get to Machu Picchu, enjoying wonderful landscapes. Lares Trek

#714919
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Gate1Travel
455 Maryland Drive
Fort Washington, Pennsylvania 19034
United States
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(800) 682-3333
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They booked our London hotel reservation under my husband's middle name instead of his last name and there was no record of our reservation. Luckily I always confirm before I leave for a trip and found this out several days before. The hotel in London was nearly...
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#429503
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