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3.9
Details
Upon landing in Venice we were greeted immediately by Gate1 reps. They than directed and led us to a beautiful mahogany speed boat which sped us to our Grand Canal hotel. It was a spectacular beginning to a spectacular trip. Our tour guide, Vivi, was spot...
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Review
#951150 Review #951150 is a subjective opinion of poster.
Reason of review
Good quality
5.0
Details
This was our first time with Gate 1 travel. We usually book everything ourselves but felt that what we saw for a deal with Gate 1 was worth giving it a try. We were very pleased with the entire trip. The various tours were even better than we expected and the escort...
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#920976 Review #920976 is a subjective opinion of poster.
Reason of review
All of the above
My only complaint is the car rental company! Maggiore car rentals included in the Gate 1 Toscany fly and drive package can only be described as fraudulent when it comes to insurance coverage. Like others on the same trip, we were deceived and overcharged by Maggiore in...
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3 comments
Anonymous
#1197589

Tuscany fly and drive package

What exactly happened with the car rental/insurance?

I am planning to book this trip for a February departure, now im really hesitant with all the reviews.

What happen I would love to have a heads up of anything to look out for also.

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Review
#874545 Review #874545 is a subjective opinion of poster.
Reason of review
Pricing issue
3.8
Details
I have taken 9 trips with Gate1 Travel, & I have enjoyed them all very much. All but two of these trips I have taken alone, and paid the single supplement charges with no complaint. However, when I booked my two upcoming trips for the fall & found the supplement cost...
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2 comments
Gate1Travel
#1176040

We can understand your frustration in paying a single supplement. However, this supplement is based on costs provided by our suppliers as well as contractual agreements.

Additionally, please know that we do try to offer several different ways to save, our referral program being one of many. We do include the terms of the program on our website and of course, please do not hesitate to contact us should you have any further questions.

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Review
#866162 Review #866162 is a subjective opinion of poster.
Pros
  • Every trip has thus far been exceptional
Cons
  • Recent hikes in single supplement charges
  • Difficulty in redeeming awards for referrals
Reason of review
as described in my note
Preferred solution
Let the company propose a solution
Gate1travel - 11 Day Affordable China with 4 Day Yangtze River Cruise
Gate1travel - 11 Day Affordable China with 4 Day Yangtze River Cruise
After landing in Beijing we met our tour guide Frank *** and 11 days he took care of us. Frank is knowledgeable and organized, he gave us lots of information about rich history and he has a great sense of humor (fascinating personal story). He took excellent care of us...
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#831724 Review #831724 is a subjective opinion of poster.
Reason of review
Good customer service
5.0
Details
Just back. Fabulous trip and Our tour guide Ron was exceptional. He loves Thailand and really enjoyed showing it off. We stayed in very comfortable hotels with excellent breakfast buffets. Our tour bus was extremely comfortable. The group of 35 was friendly from...
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Review
#762163 Review #762163 is a subjective opinion of poster.
Pros
  • Best vacation ever
  • Ron
  • Tour guide
Reason of review
Good customer service

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