Product: Gate1travel Vacation Package Booking Rating: 3 Stars Clear all filters (2 of 15 reviews match)
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Rating:
2.6
Details
Booked a trip to Morroco.The scheduled airline changed flights and we were offered a chance to rebook. At first Gate 1 wanted to bill us more than the whole trip cost but after negotiating they honored the package price, minus cash discount as we had to book...
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1 comment
Gate1Travel
#1392807

Hello,

We sincerely regret any inconvenience caused by your schedule changes. Unfortunately, such changes are made directly by the airline and are beyond Gate 1’s control as we do not own or operate the airlines. Additionally, we are sorry to hear of your negative experience with our service department.

Review
#1104665 Review #1104665 is a subjective opinion of poster.
Service
Gate1travel Vacation Package Booking
Reason of review
Pricing issue
2.8
Details
I booked a special package to Bangkok and input the dates I wanted to depart and return. The package showed available and I paid it in full. Additionally, I then purchased the connecting airfare separately in order to connect to Los Angeles. A day later I received a...
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3 comments
Anonymous
#1156458

Hello, did you get any new information about this trip? I was thinking about booking with them.

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Review
#827199 Review #827199 is a subjective opinion of poster.
Service
Gate1travel Vacation Package Booking
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

Contact Gate1travel Customer Service

Mailing Address:
Gate1Travel
455 Maryland Drive
Fort Washington, Pennsylvania 19034
United States
Phone:
(800) 682-3333
All Gate1travel Contacts