Product: Gate1travel Cruise Booking Clear all filters (3 of 3 reviews match)
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I booked a river cruise with this company when they came out with a "special". the trip is in 10 months. After booking the trip 4 days later they call to say they cannot get me a reservation. This is after I had booked airfare to Europe for this trip. But of course...
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2 comments
Anonymous
#1216881

I also had the same problem with Brian. Be careful when you book with Gate 1.

They will lower the prices and then not honor the lower price. I booked 10 months in advance and 1 month later found they had a lower price by $400. They refused to honor the lower price.

Most reputable companies will honor a lower price up until the final payment date (usually 60 to 90 days before departure). No more Gate 1 travel for me.

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Review
#420219 Review #420219 is a subjective opinion of poster.
Service
Gate1travel Cruise Booking
Loss
$1100

Gate1travel in Cedarhurst, New York - Name Incorrect

My mom who is 70 years and do not know how to use a computer have a travel agent book a trip for her, she call to inquire where is her ticket and other information and was told it was email to her daughter, who did not get a call to say the information was sent. on checking on the information she notice that her name was spelled wrong reported immediately and they told her is too late form them to make any changes and her trip is on January 24, 2013.she was told that they will update TSA and notify the cruise line , but can't make any promised that she wont have a problems.Is this an answer you gave a 70 years woman.Anyone have any ideas what I should do to have Gate1travel make the corrections.
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2 comments
Anonymous
#592391

We have been able to resolve this client's concern and ensure all of the tickets have been corrected.

Anonymous
#592017

We are working with the airlines involved to request that the name is updated. Please, feel free to contact our office at anytime to review your concerns.

1-800-682-3333. Thank you.

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#373520 Review #373520 is a subjective opinion of poster.
Service
Gate1travel Cruise Booking
Background:Back in August 2008, with much enthusiasm and excitement we (my wife and I) made a reservation for a sight seeing tour to Egypt, from March 16 to 25 , 2009, with GATE1 Travel (10 Day Egypt For Less with 4 Day Nile Cruise). We decided to make an early...
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93 comments
Anonymous
#1738914

https://www.tripadvisor.com/ShowTopic-g1-i12290-k11430043-Terrible_experience_with_Gate1-Bargain_Travel.html

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#148554 Review #148554 is a subjective opinion of poster.
Service
Gate1travel Cruise Booking
Loss
$5000

Contact Gate1travel Customer Service

Mailing Address:
Gate1Travel
455 Maryland Drive
Fort Washington, Pennsylvania 19034
United States
Phone:
(800) 682-3333
All Gate1travel Contacts