Product: Gate1travel 12 Day Russian River Cruise Booking Rating: 2 Stars Clear all filters (1 of 1 reviews match)
Filter by rating
filters
Product:
Rating:
2.4
Details
Although we did not expect a luxury cruise, we were not prepared for this cruise.The room was horrible. There was a bathroom the size of a closet. This room served as a toilet and shower combination. The shower curtain was filthy. The cabin door did not lock...
View full review
1 comment
Gate1Travel
#1223802

As you may know, Russian river cruise and tourism industries are relatively young. As such, we do mention that physical conditions of these ships are lesser when compared to those of Western Europe.

Nevertheless, we certainly do regret to hear of any disappointment. Please know that we will share your concerns with the appropriate departments for review and consideration for future programs.

Review
#931601 Review #931601 is a subjective opinion of poster.
Service
Gate1travel 12 Day Russian River Cruise Booking
Pros
  • Itinerary
Cons
  • See previous email
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
Tags
  • Henry Parson Husband

Contact Gate1travel Customer Service

Mailing Address:
Gate1Travel
455 Maryland Drive
Fort Washington, Pennsylvania 19034
United States
Phone:
(800) 682-3333
All Gate1travel Contacts