Product: Gate1travel 11 Day Enchanting Italy Tour Clear all filters (1 of 1 reviews match)
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3 comments
1.9
Details
Our family of 4 booked a trip to Italy for March 2017, unfortunately we experienced many problems trying to get help from them when our flights were cancelled 2 days in a row (snowstorm, then mechanical failure). In the end, they did not help us rebook flights (they...
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Anonymous
#1328566

I have read a number of Gate1 reviews doing my research for a proposed holiday and I think the adage ' you get what you pay for' seems to sum up the Gate1 experience comments....

Author
Location
Fort Washington, Pennsylvania
Service
Gate1travel 11 Day Enchanting Italy Tour
Cons
  • Very poor customer service
Reason of review
Poor customer service
Preferred solution
provide customer service, don't leave people stranded, train your staff to actually help
Review #1041715 is a subjective opinion of poster.