Product: Gate1travel 11 Day Classic Scandinavia Tour Clear all filters (1 of 1 reviews match)
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We took the 11 day Scandinavian trip. The first day was the worst to begin with. Why? We arrived into the First Millennium Hotel in Oslo on Sunday (August 21) at 7 AM. We were told that the rooms were not ready, so please stand by. We waited, waited, waited...Didn't...
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Gate1Travel
#1206830

Although we indicate in your travel documents that check-in time is usually 4pm or later, we do regret any delay. Of course we can certainly understand your frustration and agree that having a room available immediately upon arrival, especially after a long flight, is more convenient.

However, in order to ensure a room is available upon your arrival, a pre-night would need to be purchased from the hotel.Additionally, we apologize for any lapse in service from the guide and will share your concerns with the appropriate individuals for review.

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#908502 Review #908502 is a subjective opinion of poster.
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Gate1travel 11 Day Classic Scandinavia Tour
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Poor customer service

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