Seller: Gate1travel State: Florida City: Fort Lauderdale Product: Gate1travel Customer Care Clear all filters (0 of 37 reviews match)
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I booked the Portugal – Spain vacation as a high school graduation present for my son. The trip was scheduled June 8 - 22 and it was purchased for the two (2) of us for over $7,000 with Gate 1 Travel. With the exception of Fatima Burgarin, Travel Director, the trip...
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7 comments
Anonymous
#1339775

I apologize for the remarks of others to you for their clearly lack of compassion, callousness and poor judgement. You deserve a sincere apology from Gate 1 and from the remarks of the other commenters .

We've come a long way with ethnicity sensitivity but have a long way to go.

I would like to see an apology from your insensitive tour guide and from Gate 1 for the actions of their representative.

And don't "stay home" as you were ill advised to do.

Lastly, I would prefer to see "pissed consumer " changed to another name with less vulgarity.

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Review
#890290 Review #890290 is a subjective opinion of poster.
Service
Gate1travel Customer Care
Reason of review
Lack of Regional Cultural Sensitivity and Poor Customer Service
Loss
$7000
Preferred solution
Full refund

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Mailing Address:
Gate1Travel
455 Maryland Drive
Fort Washington, Pennsylvania 19034
United States
Phone:
(800) 682-3333
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