State: Florida City: Boca Raton Clear all filters (3 of 380 reviews match)
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My wife and I have scheduled a two week trip to France this October 2016 with Gate1 travel. We were very satisfied with the trip and sent the company a $400 no refund deposit. Because of the recent terrorist activity in France we decided to postpone for now our...
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4 comments
Anonymous
#1205752

Buy trip insurance. That's what it is for.

The tour company has to reserves hotels rooms, restaurants, guides, and so on. They've already spent the money you sent them.

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Review
#889133 Review #889133 is a subjective opinion of poster.
Service
Gate1travel Vacation Package Booking
Reason of review
Poor customer service
We took the 15-day Kaleidoscope tour of Spain; more appropriately entitled “the Horrorscope tour of Spain.” Gate 1 placed us in the Melia Galgos Hotel in Madrid. The tour Director informed us prior to arrival that, “this hotel is in need of remodeling, the rooms are...
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5 comments
Anonymous
#892192

Complaints like a low volume TV or cold eggs doesn't warrant compensation but it's definitely your choice to take your business elsewhere next time. Like the other reviewer said, you will be hospitalized if you had third degree burns, & if that was the case, seems like you would've likely hired a lawyer to sue already instead of just reporting them to BBB.

maybe Gate1 will take your comments more seriously if you didn't threaten them for compensation, what do you want? A free trip?

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#372468 Review #372468 is a subjective opinion of poster.
We took the 15-day Kaleidoscope tour of Spain; more appropriately entitled “the Horrorscope tour of Spain.” Gate 1 placed us in the Melia Galgos Hotel in Madrid. The tour Director informed us prior to arrival that, “this hotel is in need of remodeling, the rooms are...
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1 comment
Review
#371431 Review #371431 is a subjective opinion of poster.

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