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Gate1travel - Extras
Gate1travel - Extras
Please bring plenty of extra money as the gate 1 Moroccan trip cost well over a thousand dollars for tipping as they suggest 7.00 dollars a day for your guide 2.00 dollars per day for the helper and 3.00 a day for your bus driver so our small group paid over 2,700.00...
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Anonymous
Anonymous

That's is a bizarrely huge amount of tips! You include the entire amount for your group but don't say how large your group was. We just did a two week tour to India and used t...

Anonymous
Anonymous

Tips is salary for seasonal workers ( tourism season is mai to september only) - ensuring guests are getting experts , devoted , happy, experienced , trustable people to be l...

2.3
I didn't like
  • Sister and i crammed like sardines in a rom
  • Putting 3 people in a postage size room my brother
#951567
Reply to reviews
My husband and I have been on six Gate 1 trips in the past two years. We find the quality of food, service, hotels, transportation, etc. to be 4-5 star rating (5 being the highest of quality). We often question how can they offer such amazing service and quality at...
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5.0
I liked
  • Quality
#933552
Reply to reviews
This was my 6th trip with Gate1 and the first time we encountered a serious problem. American Airlines cancelled our flight and then the following flight. There were 10 of us on the 12 day Ecuador/ Galapagos tour that were effected. The late night emergency...
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4.7
#903249
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I recently booked a 12 Day South African Tour with Gate 1 Travel that was promoted through TravelZoo. After making the deposit, I called Gate 1 to use some of the $375 credits that I had acquired through their referral system and their online surveys. I was told by a...
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Gate1Travel
Gate1Travel

Although we do list the information about our credits, such as the referral credits, on our website we do regret if there was any misunderstanding. Naturally, if you feel ther...

#897654
Reply to reviews
The Gate1 reply to my wife and me was never sent to us, by them or our travel agent. I believe they want travelers to think that some friendly agreement was reached. They are not extending the time to us to plan another France trip or give us a credit to be used on a...
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Anonymous
Anonymous

Get trip insurance next time. I traveled independently with my daughter last year and became ill during European road trip , requiring hospitalization, one week in to a 3 wee...

Anonymous
Happy Traveler

I have an Excellent Agent based out of Mississippi. She is friendly, professional, knowledgeable, helpful, and always returns calls and texts. The Agency is GJN Travel. He...

1.0
I liked
  • Original tour
I didn't like
  • How i was dismissed and ignored
#892609
Reply to reviews
I booked the Portugal – Spain vacation as a high school graduation present for my son. The trip was scheduled June 8 - 22 and it was purchased for the two (2) of us for over $7,000 with Gate 1 Travel. With the exception of Fatima Burgarin, Travel Director, the trip...
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Anonymous
Nancy

I apologize for the remarks of others to you for their clearly lack of compassion, callousness and poor judgement. You deserve a sincere apology from Gate 1 and from the rema...

Anonymous
Anonymous

The entire staff of Gate1travel does not have to be denounced for the mistake of one tour guide. If it bothered you that much, you should have confronted the tour guide that n...

1.0
#890290
Reply to reviews
I am so disappointed because the tour representative has thwarted all efforts that I tried to book a tour of Europe. When I referred to the quote and the airline times she stated that "I had a different list". When I reminded her that I was reading off the list of...
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Gate1Travel
Gate1Travel

We regret to hear of any lapse in service you may have experienced when trying to book a tour. Please feel free to contact us with your name and trip details so that we can fu...

1.3
#805972
Reply to reviews
My wife and I took a tour to Costa Rica, The Hotels they put us in were terrible: dirt, unsafe and pool was green, bed experience, I try to open one window and almust broke my fingers the top slammed down, it portion was held up by a piece of wood stick, I try the...
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Anonymous
Anonymous

Can you please tell me which hotels you used that were unsuitable? 3 friends and I are going to Costa Rica in April on a trip booked thru Gate 1. I would prefer no unpleasant...

Gate1Travel
Gate1Travel

We are certainly concerned by your comments and unfortunately, as we have not received similar feedback, it may be the case we did not receive your email. Please don't hesitat...

I didn't like
  • Poor customer service
#646707
Reply to reviews
I have used gate 1 several times and have been very happy. In fact I have recommended several friends who are now using Gate 1. My wife and I are in our 80s and were looking forward to our dream vacation to Athens (above reservation). Our dream vacation has become...
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Gate1Travel
Gate1Travel

We certainly regret any unhappiness with the schedule change imposed by the airline. We are glad that our staff was able to find a more suitable schedule for you. Please know ...

Anonymous
Anonymous

So even though you like Gate 1 and have used them, one problem - not of their making - means you will never use them again. One would think that getting older would make you...

#627024
Reply to reviews

Contact Gate1travel Customer Service

Mailing Address:
Gate1Travel
455 Maryland Drive
Fort Washington, Pennsylvania 19034
United States
Phone:
(800) 682-3333
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Gate1travel Products and Services Reviews

Latest Question

Gate1travel Questions
Just recently returned from tourwith gate 1. Am quite disappointed that our tour of machu picchu lasted only three hours at the site. I specifically chose this tour because it was highlighted as a full day machu picchu with an early morning train departure. Many other...
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#537166
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