Latest review first
I have traveled with Gate One 3 or 4 times (including their river cruise) and to be fair I think they do a fairly good job. Compared to some of these reviews I now realize that I got off lucky. I went on a safari to South Africa with them and their baggage handlers...Read more
Gate1travel - Affordable Peru
It has been 9 months since my Peru trip with Gate 1. I am a frequent traveler and in 2018 I enjoyed three trips--1) France for 12 days; 2) Peru, 10 days. and 3) Greece for 14 days. Two were with Gate 1 and I have an upcoming April 2019 trip to Morocco. I am still marveling at the Peru trip. Ruben, our Gate 1 guide, was the best ever. He is a remarkable man with broad knowledge of archeology, horticulture, astronomy, Peruvian culture, Peru city life, etc. He won a special place in my mind and heart. His life story is heartwarming and remarkable. The cities and historic places that we visited were amazing, and Ruben added color and historic facts to each. The hotels we stayed in were much more luxurious than I had expected. Thank you Gate 1 and Ruben for a trip I will never forget!
Had a trip to Greece booked but Gate 1 Travel failed to competently arrange options requested... so we had to do without! Told there was no refunds and Gate 1 couldn't bother to arrange for a supervisor to call back. Thanks Jennifer Issacson at Gate 1 Travel - for...Read more
Gate1 have cancelled all direct flights from Sg to Sri Lanka - without notification. the number they have for customer service is faulty and we cannot get through. Our flight is in 2 weeks and we’ve spent 1000s on it.Read more
I had to cancel a trip due to unforseen circumstances-- yet Gate 1 could not help me with my $1200 deposit and shuffled me over to the insurance company to deal with them. Note this is 4 months before the trip. I have no confidence I'll get even part of the deposit...Read more
Gate1 cancelled my flight 3 days after I booked it. I had a very cheap price, and they emailed saying that they were sorry but their system is faulty and the price wasn't correct. Gate1 is a joke that cannot ensure decent basic ticket booking service. Absolutely not...Read more
I didn't like
- Did not honor the deal they gave me
Sw a supervisor name Bre and he was rude and had a slick mouth. He was not accomodating at all. I phoned to confirm my seating request and was just informed, that I must contact the Airline directly. They never ever mentioned, this to me, when I initally made my...Read more
Three years after purchasing a trip to Peru through GROUPON, I have never taken the trip and never received a credit or refund. I saved for 4 years to be able to take this "bucket list trip" with a friend. After purchasing the GROUPON, the trip was scheduled through...Read more
Three women traveling together, requested one room but were told by the sales agent on the phone that we would EACH HAVE A BED (or rollaway or sofa bed). On the tour, we found that two of the hotels (3 nights) had only 2 double beds, resulting in having to rent another...Read more
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