State: Colorado Clear all filters (8 of 373 reviews match)
filters
State:
City:
Show
Product:
Show
1 comment
1.0
Details
I had to cancel a trip to South America through Gate-1 Travel due to eye surgery. I bought insurance through AAA after reading bad reviews about Gate-1's insurance. It still didn't save me and I was just out $2500. I thought they would at least offer a discount for...
View full review
Gate1Travel
#1279710

Hello,Please know that our cancellation terms and policies are dictated strictly by pre-negotiated vendor agreements. Nevertheless, we are sorry to hear that you had to cancel...

Author
Location
Littleton, Colorado
Reason of review
Return, Exchange or Cancellation Policy
Loss
$2500
Preferred solution
Full refund
Review #1000160 is a subjective opinion of poster.
0 comments
Gate1travel - Iceland in the summer
I wondered what to wear/take for summer. We used mostly lightweight long sleeve. Windy a lot. Jacket should have a hood. Walking stick for me as I have bad knees. Take a mask to wear at night. Curtains don't shut out sun. Some hotels don't have washcloths. ...
View full review
Author
Location
Commerce City, Colorado
Reason of review
Fair pricing
Review #923935 is a subjective opinion of poster.
1 comment
Gate1travel - Thailand was wonderful!
Gate1travel - Thailand was wonderful!
We are 2 couples that toured Thailand in February/March 2016. Our guide was Usa and she was beyond fabulous. She was so knowledgeable and really made each day special and exciting. We had a carry bag that was left on the bus when we departed the group for the airport...
View full review
Anonymous
#1176930

My daughter and I just finished our vacation in South Africa. Jon was our guide and he was fabulous! It was an awesome vacation, are definitely going to do more trips with G...

Author
Location
Fruita, Colorado
Reason of review
Good customer service
Review #835671 is a subjective opinion of poster.
6 comments
As former clients of GateOne, we were interested in their river cruise, from Budapest to Prague, which was offered at a very good price. We immediately called them to book the deal, only to find out from 'Matt', that their computers were down. After getting all our...
View full review
Anonymous
#1153440

Thanks for sharing this information!

Author
Location
Denver, Colorado
Reason of review
Bait and switch
Loss
$2400
Review #822016 is a subjective opinion of poster.
0 comments
3.8
Details
We traveled to Italy last year (Tuscany, Amalfi, Venice, Rome) and had a GREAT experience. We had a rocky start as there was a mechanical issue with our plane out of Denver. We called Jennifer, were immediately put on the next flight out on another airline, and the...
View full review
Author
Location
Littleton, Colorado
Pros
  • Hotels and food
  • Customer service
  • Vanni
Reason of review
Good customer service
Review #817792 is a subjective opinion of poster.
2 comments
Do not buy the travel insurance it's a scam! Also if there is any chance for a real life emergency don't book with Gate 1 unless you want a 10% refund back on your trip. Besides apologizing for my emergency Gate 1 was no help at all.
View full review
Anonymous
#1078025

I canceled my trip way in advance and lots 3,000 with NO refund! Please book with REI instead.

Author
Location
Denver, Colorado
Reason of review
Poor customer service
Review #742952 is a subjective opinion of poster.
2 comments
I booked a river cruise with this company when they came out with a "special". the trip is in 10 months. After booking the trip 4 days later they call to say they cannot get me a reservation. This is after I had booked airfare to Europe for this trip. But of course...
View full review
Anonymous
#1216881

I also had the same problem with Brian. Be careful when you book with Gate 1. They will lower the prices and then not honor the lower price. I booked 10 months in advance and...

Author
Location
Denver, Colorado
Loss
$1100
Review #420219 is a subjective opinion of poster.
3 comments
Did not inform airline of ticket purchase,switched flights after purchase of tour, switch a hotel in one location,one of the days tours was horrible. Customer service was extremely rude, once they have your money they don't care. One customer service agent stated...
View full review
Anonymous
#775755

Where did you go?

Author
Location
Denver, Colorado
Review #264729 is a subjective opinion of poster.

Contact Gate1travel Customer Service

Mailing Address:
Gate1Travel
455 Maryland Drive
Fort Washington, Pennsylvania 19034
United States
Phone:
(800) 682-3333
All Gate1travel Contacts

Latest Question

Gate1travel Questions