State: California City: Sacramento Clear all filters (3 of 373 reviews match)
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I planned a trip to a Russian river cruise with a group of family/friends. It was made clear to the reservation agent at the time that we will be traveling together. Two weeks before the trip when we were looking at the seat arrangements, I then realized that I was not...
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Gate1Travel
Gate1Travel

Unfortunately without your particular reservation details it is difficult to determine the issue. Naturally, we are concerned and we would urge you to contact us via phone or ...

Anonymous
Anonymous

Im in Peru. There are 16 of us from many places. We are flying back home on different hours even if it's the same city. If you book your trip later ,like me , you are going to...

I didn't like
  • Reservation problems
  • Customer service
#835544
Terrible company. They take no responsibility for any issues!! Booked on terrible flights. Missed main tour do to delays getting to destination. No one to meet me at the airport. Luggage showed up 2 days late. Excessive number of people on tour (40). Others on the trip...
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Anonymous
Anonymous

While the trip was shadowed by the initial events that occurred, I believe Gate 1 has made a reasonable effort to resolve the issue.

Gate1Travel
Gate1Travel

We certainly regret hearing the difficulties that you experienced with your flights. Unfortunately, flight delays are out of the control of Gate 1. If you purchased travel pro...

1.3
#625673
we purchased 2 tours from Gate 1 in October of 2013 for four people beginning on June 27, 2014, starting from Sacramento to Rome, Venice, and continuing to Athens,Creete, Santorini, Paros, Mykonos, ending in Athens, and followed by the second tour which started in...
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Anonymous
Karen Birkeland

We just came back from a wonderful, informative trip to Iceland. However, we were not informed by Gate 1 that there were various types of Economy tickets. We had NO idea that ...

Gate1Travel
Gate1Travel

We do regret any unhappiness with the fees paid for your luggage. Unfortunately, as much as we wish otherwise, these charges are dictated by the airline. For this reason, we a...

2.2
I liked
  • Tour people in greece
I didn't like
  • Refund policy
  • International luggage charges
#572699

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