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Best ever... it's beyond my expectations I did not really care for land tour as we always go on a cruise ship.but I was so impressed how gate 1 organized the whole tour our tour guide Nu is exceptional! He was always there for everyone to make sure we are all...
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I liked
  • Very satisfied
#950482
We took a Rhine River Cruise in July and a Central Europe trip in October with Gate 1 and both trips were fabulous. I can't say enough about how happy we were with both trips. In fact, we took our son and daughter-in law on the Rhine trip and they had a wonderful...
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Product
#948548
Last year (2015) 5 family members ranging in age from 17 to 75 took the Paris and Normandy tour. It was wonderful for all of us and that is saying something special as there is a vast difference in travel experience, interests, and stamina. Both the guide and the...
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4.9
I liked
  • Excellent breakfast
  • Extra care and concern that everone was ok
  • Comfortable hotels
#933974
We booked our unescorted trip to Bangkok several months ago. We just received an email that our return flight had been rescheduled to 5:00 AM, with a several hour layover in the next leg of our journey. We called Gate1, and rescheduled our flight to a more convenient...
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Anonymous
Anonymous

I'm having issues with the flight as well. My husband is Greek and we were planning on using them to go to Greece next year but now that I know they can switch your flight sc...

Gate1Travel
Gate1Travel

We certainly do regret any inconvenience caused by the airline schedule change. Please understand as Gate 1 Travel does not own or operate the airlines, schedules changes and...

#914152
"Guide" in Venice took entire afternoon to hand out hotel keys. She wasted our time & tried our patience. The gondola ride did not have the promised music & singer. She said the music down river from us was also ours although, we could not hear it. Croatia guide...
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Anonymous
Anonymous

The customer service response was unsatisfactory.

Gate1Travel
Gate1Travel

We certainly regret any disappointment with the services provided. It does seem that a customer service representative has reached out to you to review your concerns regarding...

3.1
#895378
Went to Peru a couple of years ago, and most recently to Turkey. I cannot recommend them highly enough! From the moment they greet you at the airport the guides take good care of you. The trips are nicely paced with options for you to take a day to yourself or go and...
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4.8
#890278
Had the same experience but we were just told 'you signed a contract' so it was tough luck. Others on the boat booked train and met the boat farther down the river at their own expense. The sound of Music was little more than a decrepit Motel 6. All the things promised...
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Anonymous
Anonymous

Hmmm, we've traveled many times with Gate1 and their tours are very, very affordable compared to many other companies and we'ver always had a good experience. Like most tour c...

1.5
#875181
Gate 1 did this not only once but three times. First of all I booked a trip to Russia for my niece and myself with yours truly coming from LA and my niece coming from Omaha. We were booked to meet in Chicago and then flying over to Moscow together. Then about a week...
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Gate1Travel
Gate1Travel

While we make every effort to maintain the original flights reserved at the time of booking, unfortunately, airlines can and do make schedule changes which are beyond the cont...

2.8
I liked
  • Tours in general
I didn't like
  • Flight planning
#866933
I just got back from a trip in Morocco. Very interesting country. I did not like our tour guide. His first name was Khalid. Arabians do not like women and they do not want to help us in any way. It was so hard to deal with him. He didn't let us know what town we...
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Anonymous
Anonymous

I was on the same tour. I thought our guide was amazing. As a Canadian we asked about the healthcare of the country. The guide told us the name of every town/city that we trav...

Anonymous
Anonymous

I was on the same trip and enjoyed my trip and our guide Kalied. He was very knowledgeable and passionate about his country. I was one of 4 RN's from Canada on the tour. I a...

#845462

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Gate1travel Questions
I planned a trip to a Russian river cruise with a group of family/friends. It was made clear to the reservation agent at the time that we will be traveling together. Two weeks before the trip when we were looking at the seat arrangements, I then realized that I was not...
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Gate1Travel
Gate1Travel

Unfortunately without your particular reservation details it is difficult to determine the issue. Naturally, we are concerned and we would urge you to contact us via phone or ...

Anonymous
Anonymous

Im in Peru. There are 16 of us from many places. We are flying back home on different hours even if it's the same city. If you book your trip later ,like me , you are going to...

I didn't like
  • Reservation problems
  • Customer service
#835544