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4.2
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Update by user Feb 14

I got in touch with the VP of the call center and he made everything right and we are going to Iceland in March.

Original review posted by user Jan 13

Buyer beware!! We took one trip with Gate 1 to Morocco and were very pleased. We took the change for any reason insurance and didn't have to use it,...
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2 comments
Kit
#1635461

Hello, While we do regret any misunderstanding, after further review, it appears as though you indicated you would be filing a claim with insurance. Should you wish to utilize Cancel for Any Reason supplement, kindly contact us and speak with the first available agent.

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Resolved
Review
#1447658 Review #1447658 is a subjective opinion of poster.
Service
Travel Insurance
Cons
  • Repeated refusal to make things right
  • Misrepresentation of cancellation policy
  • Excuses
Reason of review
Return, Exchange or Cancellation Policy
Loss
$2200
Preferred solution
Let the company propose a solution
Tags
  • incompetent
  • Gate 1
  • Iceland
Gate1travel - Tour Review from Chiang Mai, Chiang Mai

Update by user Nov 13, 2015

Good morning everyone over there.

My name is pui-pui I had business at besides of Le meridian hotel Chiang Mai thailand about laundry . So I had problems with your tour guide of she unpolite to me and my office staff because of your customers come to over my shop and had...

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4 comments
Anonymous
#1323595

Im about to take a tour wih this company, but this awful complains are raising concerns.. Im praying that I will not regret taking a tour with gate 1

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Resolved
Review
#733986 Review #733986 is a subjective opinion of poster.
Service
Gate1travel Tour
Reason of review
Poor customer service

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