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2 comments
4.2
Details
Buyer beware!! We took one trip with Gate 1 to Morocco and were very pleased. We took the change for any reason insurance and didn't have to use it, fortunately. So my spouse booked a 6 day trip to Iceland for a surprise for Christmas (very thoughtful). Again buying...
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Gate1Travel
#1635461

Hello, While we do regret any misunderstanding, after further review, it appears as though you indicated you would be filing a claim with insurance. Should you wish to utilize...

Author
Cons
  • Excuses
  • Misrepresentation of cancellation policy
  • Repeated refusal to make things right
Reason of review
Return, Exchange or Cancellation Policy
Loss
$2200
Preferred solution
Let the company propose a solution
Tags
Review #1447658 is a subjective opinion of poster.
Resolved
4 comments
Gate1travel - Tour Review from Chiang Mai, Chiang Mai
Good morning everyone over there. My name is pui-pui I had business at besides of Le meridian hotel Chiang Mai thailand about laundry . So I had problems with your tour guide of she unpolite to me and my office staff because of your customers come to over my shop and...
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Anonymous
#1323595

Im about to take a tour wih this company, but this awful complains are raising concerns.. Im praying that I will not regret taking a tour with gate 1

Author
Location
Chiang Mai, Chiang Mai
Reason of review
Poor customer service
Review #733986 is a subjective opinion of poster.

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