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4.3
Details
Gate1travel - Absolutely wonderful
Gate1travel - Absolutely wonderful
Gate1travel - Absolutely wonderful
Gate1travel - Absolutely wonderful
Gate1travel - Absolutely wonderful
Gate1travel - Absolutely wonderful
Gate1travel - Absolutely wonderful
Gate1travel - Absolutely wonderful
Gate1travel - Absolutely wonderful
Gate1travel - Absolutely wonderful
We just came back from 16 Thailand with Phuket. Nov 15-29. From the very start the holiday was everything we could have ever dreamed of. Ranee was our tour rep and she was awesome. Ranee is very outgoing, knowledgeable, funny, well spoken. We could have asked for a...
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1 comment
Anonymous
#1426907

Poor attempt at advertising .Read the rest of the reviews.Complaint has been registered with the webmaster.

Review
#1150392 Review #1150392 is a subjective opinion of poster.
Reason of review
Good quality
2.8
Details
Gate1travel - Refund on optional excursion
Did a trip to New Zealand with Gate1. Trip itself was wonderful. Signed up for optional excursions, including a nature walk. Could not do the walk because of a pulled back muscle from having to porter our own luggage at two different hotels. Trip costs include luggage...
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1 comment
Gate1Travel
#1651432

Hello, Porterage is included in every lodging. Some are slower to get the luggage to the individual rooms, and we always make it known and allow any guests to carry their own ...

Review
#1461859 Review #1461859 is a subjective opinion of poster.
Pros
  • Value
Cons
  • Repeated refusal to make things right
Reason of review
Poor customer service
Loss
$120
Preferred solution
Full refund
Tags
  • Gate 1 Customer Service
Gate1travel - Iceland Trip - Jan 22-27
Gate1travel - Iceland Trip - Jan 22-27
Gate1travel - Iceland Trip - Jan 22-27
Gate1travel - Iceland Trip - Jan 22-27
Gate1travel - Iceland Trip - Jan 22-27
Gate1travel - Iceland Trip - Jan 22-27
Gate1travel - Iceland Trip - Jan 22-27
Even though we had rainy weather last week, we were able to do everything that was on all of the tours. Blue Lagoon, City Tour and 2 full day tours seeing many waterfalls, Icelandic horses, museums, the South Shore black beach and many other local scenic sites. Along...
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1 comment
Anonymous
#1636093

Glad to hear you had a great trip. We’re headed there in March

Review
#1000687 Review #1000687 is a subjective opinion of poster.
Reason of review
Good quality
Gate1travel - Gate1 cancelled my trip because I had a too cheap price from the internet that they couldn't manage
Gate1 cancelled my flight 3 days after I booked it. I had a very cheap price, and they emailed saying that they were sorry but their system is faulty and the price wasn't correct. Gate1 is a joke that cannot ensure decent basic ticket booking service. Absolutely not...
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1 comment
Gate1Travel
#1607834

Hello, We are sorry to hear of the issues you experienced with the flights you purchased however based on the link you provided you did not purchase these tickets through our ...

Review
#1411992 Review #1411992 is a subjective opinion of poster.
Cons
  • Did not honor the deal they gave me
Reason of review
Return, Exchange or Cancellation Policy
Gate1travel - 15 Day India with Rathambore
Gate1travel - 15 Day India with Rathambore
Gate1travel - 15 Day India with Rathambore
Gate1travel - 15 Day India with Rathambore
Gate1travel - 15 Day India with Rathambore
Gate1travel - 15 Day India with Rathambore
I'm sorry you had such a terrible experience. We did the same tour in January 2016 and it was fantastic. Our guide was wonderful and everyone gave him extra big tips at the end because he was such a wonderful guide. He did a couple of little extra things that everyone...
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Review
#922531 Review #922531 is a subjective opinion of poster.
Reason of review
Good customer service
3.5
Details
Gate1travel - Review of the June 2016 China and Tibet Discovery Tour by Gate 1
Gate 1 Tours did an excellent job of organizing the Discovery Tour to China and Tibet in June 2016. I gladly recommend Gate 1 Tours as one of the best out of the half a dozen tour companies and cruise lines I have dealt with in visiting more than 35 countries in the...
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1 comment
Anonymous
#1210348

I traveled on my own to China in 2013 and found the food extremely monotonous. The air quality around ALL the big cities is horrifying!On our way out of Beijing, we sat on th...

Review
#872515 Review #872515 is a subjective opinion of poster.
Pros
  • Everythibg
Reason of review
Over all satisfaction with comments
Tags
  • China And Tibet
3.6
Details
Gate1travel - Gate 1 does not want diabled people on their tours.
My husband and I recently came back from the Christmas Market tours. I loved our guide Neiri. She was truly great, funny, sweet, and very knowledgable about all our stops. My only complaint is this....I have been laid up for the last three years due to an injury on my...
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2 comments
Anonymous
#1451257

All information about wheelchairs and aids is clearly spelled out on their website. If you were planning on taking one on a bus tour it would have been wise to check this out ...

Review
#1165405 Review #1165405 is a subjective opinion of poster.
Pros
  • Our tour guide neiri
Cons
  • That you did not let me bring my wheelchir
Reason of review
Not being accomodating to people with disabilities
Preferred solution
Let the company propose a solution
4.4
Details
Gate1travel - Great tour of northern Italy! Fabulous time
I'm very pleased to say I was very satisfied my wife and I flew out of Newark New Jersey and to Milan Italy from there on to Lake Como from there on to viona Italy and then on to Venice from Venice to Tuscany a winery on to Florence from Florence we proceeded to Rome...
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Review
#1127820 Review #1127820 is a subjective opinion of poster.
Reason of review
Good quality
4.8
Details
Gate1travel - Fantastic travel guide - super Nicoletta!
Gate1travel - Fantastic travel guide - super Nicoletta!
We had the pleasure of having Ms. Nicoletta as our guide. Ms. Nicoletta, to say the least, was the most wonderful, well-organized and knowledgeable in all of her undertakings. I believe my sentiment is shared by everyone in our group. She made our trip very memorable....
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Review
#1041097 Review #1041097 is a subjective opinion of poster.

Contact Gate1travel Customer Service

Mailing Address:
Gate1Travel
455 Maryland Drive
Fort Washington, Pennsylvania 19034
United States
Phone:
(800) 682-3333
All Gate1travel Contacts

Latest Question

Gate1travel Questions
2.3
Details
Gate1travel - Extras
Gate1travel - Extras
Please bring plenty of extra money as the gate 1 Moroccan trip cost well over a thousand dollars for tipping as they suggest 7.00 dollars a day for your guide 2.00 dollars per day for the helper and 3.00 a day for your bus driver so our small group paid over 2,700.00...
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4 comments
Anonymous
#1272758

That's is a bizarrely huge amount of tips! You include the entire amount for your group but don't say how large your group was. We just did a two week tour to India and used t...

Review
#951567 Review #951567 is a subjective opinion of poster.
Cons
  • Putting 3 people in a postage size room my brother
  • Sister and i crammed like sardines in a rom
Reason of review
Not as described/ advertised
Preferred solution
Make others aware of all hidden cost as tipping is out of control on Morocco gate 1 trip