Most helpful reviews first
Did a trip to New Zealand with Gate1. Trip itself was wonderful. Signed up for optional excursions, including a nature walk. Could not do the walk because of a pulled back muscle from having to porter our own luggage at two different hotels. Trip costs include luggage...Read more
I didn't like
- Repeated refusal to make things right
We just came back from 16 Thailand with Phuket. Nov 15-29. From the very start the holiday was everything we could have ever dreamed of. Ranee was our tour rep and she was awesome. Ranee is very outgoing, knowledgeable, funny, well spoken. We could have asked for a...Read more
Gate1 cancelled my flight 3 days after I booked it. I had a very cheap price, and they emailed saying that they were sorry but their system is faulty and the price wasn't correct. Gate1 is a joke that cannot ensure decent basic ticket booking service. Absolutely not...Read more
I didn't like
- Did not honor the deal they gave me
My husband and I recently came back from the Christmas Market tours. I loved our guide Neiri. She was truly great, funny, sweet, and very knowledgable about all our stops. My only complaint is this....I have been laid up for the last three years due to an injury on my...Read more
I'm very pleased to say I was very satisfied my wife and I flew out of Newark New Jersey and to Milan Italy from there on to Lake Como from there on to viona Italy and then on to Venice from Venice to Tuscany a winery on to Florence from Florence we proceeded to Rome...Read more
Gate 1 Tours did an excellent job of organizing the Discovery Tour to China and Tibet in June 2016. I gladly recommend Gate 1 Tours as one of the best out of the half a dozen tour companies and cruise lines I have dealt with in visiting more than 35 countries in the...Read more
Even though we had rainy weather last week, we were able to do everything that was on all of the tours. Blue Lagoon, City Tour and 2 full day tours seeing many waterfalls, Icelandic horses, museums, the South Shore black beach and many other local scenic sites. Along...Read more
On the Enchanting Italy tour September 15th 2017- While very hectic, Gate 1 knows exactly what is important to see. As far as our Tour Manager Francesca Mafolino, "the best" caring, funny, helpful and exuberant. Just want to add, my travel agent Scott Byne, from Time...Read more
We had the pleasure of having Ms. Nicoletta as our guide. Ms. Nicoletta, to say the least, was the most wonderful, well-organized and knowledgeable in all of her undertakings. I believe my sentiment is shared by everyone in our group. She made our trip very memorable....Read more
I'm sorry you had such a terrible experience. We did the same tour in January 2016 and it was fantastic. Our guide was wonderful and everyone gave him extra big tips at the end because he was such a wonderful guide. He did a couple of little extra things that everyone...Read more
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