Gate1travel Reviews and Complaints
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https://www.tripadvisor.com/ShowTopic-g1-i12290-k11430043-Terrible_experience_with_Gate1-Bargain_Travel.html
Gate1travel review in Abu Dhabi, Abu Dhabi: Why i wait for issue my ticket ?
So you assumed your grad wouldn't graduate, booked a vacation during that time and when you found out they WOULD graduate, your non-refundable vacation wasn't refundable so that you could attend a graduation, you complain? Why on earth would any company give you a refund in this situation?
You deserve special treatment because this is a "military" graduation? I don't think so.
- Cheap vacations
- Lack of customer service care
- Blame their vendors and customers
- Refuse to offer options when you need to make a change
Gate1travel review: Incompetent regarding flight scheduling
- Excuses
Why wouldn't you have contacted the emergency travel number in your travel documents?
- Every customer service action they take
- Customer service problem resoulution
Hello, We are sorry if you feel there is any lapse in service. However, we did contact the hotel multiple times on your behalf.
As previously explained, they refute that anyone left the hotel due to the heat or that there were issues with the air conditioning. As such, they have charged in full per the terms of your reservation.
Update by user Aug 07
We booked a trip with Gate1 Travel so that we could visit our son who has been stationed in Asia for service in the US Navy. We paid a deposit for him in good faith, believing per his current orders that he would still be stationed there, but he was just sent back to...
Upon review of your records it appears that our staff was able to offer assistance with a copy of your son's orders.
Hello, We sincerely apologize if you experienced any lapse in service with your bus driver. We do take our clients feedback very seriously and carefully evaluate the performance of every driver.
We do appreciate you sharing your feedback as it is an invaluable training tool. After reviewing your records, we do understand that one of our Customer Service agents have reached out to you in an effort to address your concerns.
Gate1travel review: Love Gate 1
We will be going on our 7th Gate1 trip in August. They all have been sensational.
We will, as always, review all documents...as directed.
We will expect....the same excellent service that Gate1 always provides. lrjcicero2 Plymouth, Ma
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Hello, Certainly we regret any inconvenience you may have experienced with your flights as it seems your tickets were issued and confirmed correctly through Gate 1. If you have not already done so we would encourage you to initiate a claim with the airline.
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Hello, I am not sure that you booked your tickets through our company. We are Gate 1 Travel, a U.S.based tour operator. It seems you may have booked through Gate 1 which is a European consolidator whom we have no association with.