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I have never even booked a trip with Gate 1 Travel, and I am already disgusted with them and will tell everyone I know to stay away from them. Let me start by saying I am 75 years old and am not a travel rookie. I have been travelling around the world on both business...
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Anonymous
W Luebs

After reading the Gate 1 reviews, there is only a slim chance I would book them. I completely understand and sympathize with the Gate 1 customers that were not treated well i...

Gate1Travel
Gate1Travel

Hello,We do apologize for the lapse in service. After research, we have located the call and forwarded this to the manager of Reservations to review with the agent directly. W...

Gate1travel - Gate 1 does not want diabled people on their tours.
My husband and I recently came back from the Christmas Market tours. I loved our guide Neiri. She was truly great, funny, sweet, and very knowledgable about all our stops. My only complaint is this....I have been laid up for the last three years due to an injury on my...
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Anonymous
R. Little

All information about wheelchairs and aids is clearly spelled out on their website. If you were planning on taking one on a bus tour it would have been wise to check this out ...

Gate1Travel
Gate1Travel

Hello,We do regret for any disappointment caused. Unfortunately, escorted programs outside of the US are unable to accommodate wheelchairs and scooters. Please keep in mind es...

We had an unpleasant time at mohamed 5 aeroport in casablanca, it took us 2 hours to get out of the costumes area and when we got out there was no gate1 signe we have waited for 2 other hours until a nice gentleman from OAT told us that the gate1 staff can't get inside...
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We had travelled to Spain with Gate 1 and has a great trip. The trip to Italy was not good at all. The hotels were terrible, beds were uncomfortable and locations were Even worse. Our tour guide was good but we were rushed in every city and felt like we couldn’t enjoy...
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Gate1Travel
Gate1Travel

Hello,We do regret if your tour was not up to expectations or if you were disappointed with your accommodations. In regards to the pace, our goal is to allow passengers to see...

We took a trip to Croatia in November (this is our 5th trip with Gate 1). Our experiences have always been pleasant and very rewarding. Not one single complaint in any of our trips and so many of the people on this trip had travelled with Gate 1 before and ALL were...
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Gate1travel - Absolutely wonderful
Gate1travel - Absolutely wonderful
Gate1travel - Absolutely wonderful
Gate1travel - Absolutely wonderful
Gate1travel - Absolutely wonderful
Gate1travel - Absolutely wonderful
Gate1travel - Absolutely wonderful
Gate1travel - Absolutely wonderful
Gate1travel - Absolutely wonderful
Gate1travel - Absolutely wonderful
We just came back from 16 Thailand with Phuket. Nov 15-29. From the very start the holiday was everything we could have ever dreamed of. Ranee was our tour rep and she was awesome. Ranee is very outgoing, knowledgeable, funny, well spoken. We could have asked for a...
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Anonymous
Franklin

Poor attempt at advertising .Read the rest of the reviews.Complaint has been registered with the webmaster.

HORRIBLE EXPERIENCE - LACK OF SERVICE - TOTAL RIP- OFF My friends and I purchased and fully paid in April 2017! The 10 days south Spain (Madrid Barcelona Santiago) Portugal and France ( lourdes carcassone Toulouse ) for departure October 1, 2017 . The operators had a...
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Anonymous
R. Little

BS complaints, all of them.

Gate1Travel
Gate1Travel

We are sorry to read of your disappointment with any of the services provided. Please keep in mind, Gate 1 can only request seats as final assignments are handled by the airli...

I completely agree, however the amount of money collected in tips was more like $3,700 for the tour guide, and $1600 for driver and $1400 for the assistant. That's about $9,300.00 in tips, for 12 days work, and if there is another trip right after that, we're talking...
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Anonymous
Anonymous

May I ask how much is the tips amount asked for? I am considering a tour with Gate 1 and would like to know ahead of time. Thanks.

Anonymous
R. Little

SUGGESTED tips are shown in trip docs and on trip preparations page of your tour. If you were surprised, you weren't paying attention. Tips are anonymous. If you think they ar...

I think it is extremely dishonest and unethical not to pay your people. They do in general a very good job and deserve to be PAID, not to have to beg for "tips" like a beggar. Gate 1 in doing this robs their own people of their dignity. It really bothers me to be HIT...
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Anonymous
Anonymous

If it is true, I am very much surprise. No wonder, my wife always tip the recommended price mention in the brochure. That's for the tour director, driver, and helper. Most of ...

Anonymous
R. Little

Tipping spelled out in travel docs and tour prep page. You were not paying attention.

Booked a tour with them for March 2018 on 10/28/2017 for a family of 4. They sent me an email on 11/11/2017 telling me ways I could save money on my upcoming trip . They cancelled my trip on 11/13/2017 for lack of participants ( to save themselves money obviously)...
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Anonymous
R. Little

Did you have trip insurance?