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0 comments
Read Gate 1 Travels terms and policies carefully for transfers you prepay. If your flight is delayed 1hour or more the transfer does not have to pick you up. You have to make your own way to your hotel. There is no refund. In Lima don't buy a transfer, just...
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Author
Location
Saint Louis, Missouri
Review #195739 is a subjective opinion of poster.
0 comments
Due to autobahn accident all 12 tourists in our group were taken to the hospital some requiring overnight stay due to surgery. Overnight hospital stay caused me to miss 2 days of the itinerary. No one from Gate1 contacted me at the hospital to ask how i'm doing....
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Author
Location
Wallingford, Connecticut
Review #193948 is a subjective opinion of poster.
3 comments
I joined Gate1 8-day Catholic Germany for the Passion Play. 6/9/10, 3rd day into 8-day trip the driver of 24-seater bus rammed into tractor trailer truck in the autobahn traveling from Heidelberg into Nurmberg. Tour guide did not inform 12 tourists about Germany's...
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Anonymous
#345773

No surprise here. Gate 1 Travels provides a hostile work environment. Their salespeople and supervisors are unfriendly angry and unprofessional. Donna Davis is the worst! I ha...

Author
Location
Wallingford, Connecticut
Review #193947 is a subjective opinion of poster.
3 comments
I'm a parish priest who recently booked a trip to Europe with Gate One after explaining that I have a parishioner who is dying and would have to play it by ear. The agent suggested getting the full insurance coverage which would allow me to cancel without loosing...
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Anonymous
#787117

The second paragraph states that since he had full insurance, there would be no problem canceling . Buying the full coverage was reccommended by gate 1 so he wouldn't lose an...

Author
Location
Philadelphia, Pennsylvania
Review #174015 is a subjective opinion of poster.
1 comment
We get teased by the first hotel in Amman Jordan , but after that its not good, almost 3 stars at the most. Some smell like mildew and drapes broken. Customer service is bad on most of them.Cats every where around us in and out the restaurants and outside terrace area ...
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Anonymous
#157941

Sorry to hear you had a bad experience in Jordan. The hotel star rating in the US are not the same as they are in other countries. A 5-star hotel in another company is not c...

Author
Location
Dallas, Texas
Review #170982 is a subjective opinion of poster.
11 comments
Turkey is such a wonderful country, with its great cultural and historical assets. Unfortunately, we chose the wrong company for this trip, because GATE1 TRAVEL delivers tours of very poor quality. The hotel in Istanbul was old, poorly kept, and located in a seedy part...
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Anonymous
#451547

I just finished a 13 day Turkey tour with Gate 1: all of the hotels were very good, one restaurant was not up to par and I understand Gate 1 will be dropping this hotel becau...

Author
Location
Houston, Texas
Review #147969 is a subjective opinion of poster.
2 comments
I wanted to give my wife a surprise birthday gift---a trip to Buenos Aires. I booked with gate1 two months earlier, paid for the trip and they told me that I was locked at that price. The day of my wife's surprise party she was happy when I gave her the news that...
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Anonymous
#1319323

Not G1 cancelling. IF you didn't buy insurance, you need to take something like this up with Mexicana.I'm on my 7th reservation with G1. Never a problem with them. I have be...

Author
Location
Austin, Texas
Loss
$3000
Review #136888 is a subjective opinion of poster.
1 comment
NEVER USE GATE 1 TRAVEL!!! We were interested in the "independent" travel package for Costa Rica which included the aifare, transfers, hotel & rental car because we thought it was a good deal for less than $1000/per person. We weren't sure if it was...
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Anonymous
#1009282

I sent Gate 1 Travel an email 9 days ago about a China tour in the summer of '16. I asked what a "first Class" hotel was (3, 4, or 5 star)? No answer after 9 days. Thi...

Author
Location
New York, New York
Loss
$2200
Review #130033 is a subjective opinion of poster.
1 comment
We booked a trip to Italy and upon realizing we were not going to get to see the Vatican on any of the tours we had booked with Gate1 we tried to extend the stay for one day so we could. Gate1 has a trip that includes the Vatican and it was not booked up. We ask to...
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Anonymous
#195642

I don\'t see how it is Gate 1\'s fault that an airline charges a fee to change flights? Just because you want to stay in Rome one extra day the agency should swallow the $500...

Author
Location
Atlanta, Georgia
Review #129717 is a subjective opinion of poster.
10 comments
This describes my evaluation of Gate1's "11 Day Athenian with 3-Day Cruise" package in June 2008. Gate1"s contract hotels are not anywhere close to 5 or 4 stars, as advertised. The best, the Royal Olympic in Athens, which is billed as 5 stars, had a...
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Anonymous
#598998

Hamed is a ***. This is exactly what happens when you do NOT reade all of your travel docs in triplicate before you leave. Yes Gate 1 made a human error, but the fault is tha...

Author
Location
Alexandria, Virginia
Review #126554 is a subjective opinion of poster.