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Gate io

Gate io

www.gate.io
What is your customer experience with Gate io?

Gate io Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Gate io has 1.9 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: No idea, Usd.
    Cons: Usd.

  • Recent recommendations regarding this business are as follows: "GOOD OGANISATION", "Fix my issue please. I can't sleep with stress", "Gate.io is a standard and honest App that is strictly concerned with the protection of their customers.".

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Media from reviews

Gate io - I did not receive my payment
Gate io - Coin sent to a wrong network in your company.Gate io - IT'S SO UNFORTUNATE THAT ON THE 2ND OF DECEMBER 2024, I I INITIATED A...Gate io - I can't withdraw my asset CryptoGate io - I have been disabled from selling fund from my Gate.io account due to the delay...71043 coins were deleted from the gate io exchange.71043 coins were deleted from the gate io exchange. - Image 2
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Show reviews that mention
account transaction deposit wallet usdt issues phone customer fund network
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Sesan O Sfo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unable to login to my gate.io

Have been trying to login to my gate.io for a week now but I can't able to login my account he continued asking for Authentication code which have not been happen like that before and have tried a lot to login still his asking for Authentication code please help me for this

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Preferred solution: To fixed my account he asking for Authentication code

Anonymous
map-marker Douglas, Northern Cape

I did not receive my payment

Gate io - I did not receive my payment

My appeal is yet to be resolved and your customer care are insulting me, this is the order number: 3146****

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Resolved
Kimberly P Dzp

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Bitcoin Withdrawal Issues

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Contains 1 confidential file for company representatives
Updated by user Dec 18, 2024

Company fixed the issue and I have been provided with full refund. Thank you for your feedback.

We’re glad to hear your issue has been resolved and the refund was processed successfully.

If you have any further concerns or need assistance, please don’t hesitate to contact us. We appreciate your patience and understanding!.

Original review Dec 18, 2024

I faced issues withdrawing Bitcoin from Gate.io. The process was delayed, and the support response was slow.

While the platform offers a variety of features, withdrawal reliability needs improvement. I hope they address these concerns soon, as it impacts trust for users relying on timely transactions.

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Loss:
$50
Pros:
  • Usd
Cons:
  • Usd

Preferred solution: Full refund

Lamjed A

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I can't withdraw my asset Crypto

Gate io - I can't withdraw my asset Crypto
Contains 1 confidential file for company representatives

I deposited my assets and when I wanted to withdraw them, the withdrawal was suspended. I can't be patient anymore and I'm scared I will lose my life savings.

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User's recommendation: Fix my issue please. I can't sleep with stress

Lincoln C Clp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unable to Connect via Call

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Updated by user Jan 16, 2025

Company fixed the issue and I have been provided with full refund. Thank you.

Original review Jan 16, 2025

I hope this message finds you well. I attempted to contact your support team via phone; however, I was unable to connect successfully.

It seems there may be an issue with the call connection.

I kindly request your assistance in resolving my concern. Please let me know an alternative way to connect with your team or if there is a specific time that would be best to try calling again.

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Loss:
$5

Preferred solution: Full refund

Daniel O Vjh

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Suleja, Niger State

IT'S SO UNFORTUNATE THAT ON THE 2ND OF DECEMBER 2024, I I INITIATED A TRANSACTION OF 94 USDT WORTH OF DOGE5L COIN, AND UP TILL THIS MUNITE, IT IS STILL SHOWING TRANSACTION IN PROGRESS (FROZEN) PLEA

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Gate io - IT'S SO UNFORTUNATE THAT ON THE 2ND OF DECEMBER 2024, I I INITIATED A...
Contains 2 confidential files for company representatives

2ND OF DECEMBER 2924, I PURCHASED DOGE5L COIN WORTH OF 94 USDT AND UP TILL NOW, THE TRANSACTION IS STILL UNDER PROCESSING (FROZEN)

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Preferred solution: Full refund

User's recommendation: GOOD OGANISATION

Kanu J Xyy

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Verified Reviewer

Coin sent to a wrong network in your company.

Gate io - Coin sent to a wrong network in your company.

The text: 'An Ethereum coin worth over $10 was sent from the Athene Parthenon network to the Ethereum network in your exchange on Friday. Could you please help me retrieve it?

The transaction was made from Metamask. 0xA8bA022015B3C8c3401B939cD7a6D317a624b14E' is now correct.

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Loss:
$10

Preferred solution: Full refund

Hans O Kof

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Verified Reviewer

Paid money to a wrong account

Initially I opened a gate.io account and deposited N100,000 Nigerian nairaafter some days, the funds disappeared l. I searched and cannot trace the whereabouts of the account.

After some months I deposited another N200,000 Nigerian naira.

The fund is still in my account.

I need to retransfer the funds to my bank account. What should I do please?

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Loss:
$68
Pros:
  • No idea

Preferred solution: Full refund

Usman A Nyt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My refund deposit not arrived

My refund deposit has not arrived yet. Please help me check my account.

My wallet address is GBC6NRTTQLRCABQHIR5J4R4YDJWFWRAO4ZRQIM2SVI5GSIZ2HZ42RINW.

My transaction ID is 9f1df6dd311821a24e528ed653bf5cde12c3c243ec5d2349c567e5849c654d3a. Please help me.

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Preferred solution: Full refund

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Lagos, Lagos

I have been disabled from selling fund from my Gate.io account due to the delay I did before releasing a fund to someone meanwhile this is as the result of bad network and bad phone. I need C.S help.

Gate io - I have been disabled from selling fund from my Gate.io account due to the delay...
Contains 1 confidential file for company representatives

Last week I sold a very little position of my fund, but I delayed to release the fund on time due to network and issues from my phone. Right now I'm disabled from selling funds from my account.

How ever I have tried to reach customer service but all my efforts has proven abortive, I wish I could get help from this means that could assist me solve this problem. Thank you.

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User's recommendation: Gate.io is a standard and honest App that is strictly concerned with the protection of their customers.

Tifak A

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Verified Reviewer

71043 coins were deleted from the gate io exchange.

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71043 coins were deleted from the gate io exchange.
71043 coins were deleted from the gate io exchange. - Image 2
71043 coins were deleted from the gate io exchange. - Image 3
71043 coins were deleted from the gate io exchange. - Image 4

0,005 gönderildiiz kuru 71043 GALA5L yapıldıni babara satın aldım. 0,53 göndErildi satış eBay verdBen.

Asinirlenmişdemekatı 0,55cent olmamaksinbir raGmsatışta emyükselmeknerine getirmeBdüşmanBen.

ve evettonayım 710 yaşındayımBen. Mşuterben olarak Ceza verildiM ve gerEkli aksiyoNlarhazırlanmışSisonönü içerir.

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Loss:
$30000

Preferred solution: Full refund

Vivian Ryp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Change fund password

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I want to make a withdraw and it says invalid funding password. So i tried to reset the password by using forgot password and it is still not possible. It's either the page turns Blake or i am told that my details are invalid.

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Preferred solution: Change my fund password

Shoaib S Gtb

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

On chain withdraw. No accept usdt in uniswap

Contains 1 confidential file for company representatives
Original review updated Jun 03, 2024

I withdraw usdt 52 from gate.io account

onchain withdraw to uniswap. But 52 usdt not deposit in my uniswap wallet account plz take action.

Date 24 /6 /1. Time 6:01

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Loss:
$52

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