Gate io Reviews
Gate io Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Gate io has a 2.3 star rating from 5 reviews; consumers are mostly dissatisfied with 60% unfavorable and 20% positive feedback, citing login, verification, withdrawal and refund problems.
Key Takeaways for Future Customers
- Expect potential login and SMS code issues; Gate io reviews often mention authentication troubles.
- Prepare for slow customer service and delays on withdrawals or refunds.
- Account for higher price levels and billing concerns when using the platform.
Negative Feedback / Risk Areas
- Frequent reports of not receiving SMS codes and failed verification blocking access.
- Delayed or missing crypto withdrawals and refunds leading users to file Gate io customer complaints.
- Poor support responsiveness and issues with billing, pricing and disputed transactions.
Positive Feedback
A few users describe the organisation positively and urge patience; many still request a refund as resolution for problems.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Gate io has a 2.3 star rating from 5 reviews; consumers are mostly dissatisfied with 60% unfavorable and 20% positive feedback, citing login, verification, withdrawal and refund problems.
Key Takeaways for Future Customers
- Expect potential login and SMS code issues; Gate io reviews often mention authentication troubles.
- Prepare for slow customer service and delays on withdrawals or refunds.
- Account for higher price levels and billing concerns when using the platform.
Negative Feedback / Risk Areas
- Frequent reports of not receiving SMS codes and failed verification blocking access.
- Delayed or missing crypto withdrawals and refunds leading users to file Gate io customer complaints.
- Poor support responsiveness and issues with billing, pricing and disputed transactions.
Positive Feedback
A few users describe the organisation positively and urge patience; many still request a refund as resolution for problems.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I can't receive SMS code
- - I logged out and can't log in again.
- - Login requires email and SMS codes, but I can't receive the SMS code, and I tried all contact methods.
I logout from my account but I can't login back
To login back,I need two verification methods email and SMS code but I can't receive SMS code
And I tried all ways of contacting them
Provide every detail required for them to remove the number and allow me to login by just email or provide the SMS code but still not available
User's recommendation: never linked phone number to your account because when you need SMS code for login or other transactions you will be in ***
My account has been log out since yesterday do to change of password but till now I can't login to my account
- - Changed password on another phone; can't log in on the current phone.
- - Must wait 24 hours and try resetting on the current phone; still can't log in.
I change my password using my other phone and try to login back using my current phone which I was login before and couldn't login, I have to wait 24hours and reset the password again using my currently used phone and still can't login till now, I really need to login cus I have asset in the account
I made a redrawal from okx to gate but i didn't receive the token
I redrew some dogs from okx to gate for and it was deducted but never came to my gate I have waited for more than 2 days now
User's recommendation: Patince
Douglas, Northern Cape
I did not receive my payment
My appeal is yet to be resolved and your customer care are insulting me, this is the order number: 3146****
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVerification is not responding
Card verification is not responding is saying try again leter and I want to do transactions and it denied me because of the verification
Oshodi, Lagos
P2p restriction
P2p restricted me from selling for 72 hours, please i need your help to solve the issue please sirma
User's recommendation: I will like to customer service WhatsApp number
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Bitcoin Withdrawal Issues
- - -Withdrawing Bitcoin from Gate.io was delayed and support was slow.
- - -The platform offers many features, but withdrawal reliability needs improvement.
Company fixed the issue and I have been provided with full refund. Thank you for your feedback.
We’re glad to hear your issue has been resolved and the refund was processed successfully.
If you have any further concerns or need assistance, please don’t hesitate to contact us. We appreciate your patience and understanding!.
I faced issues withdrawing Bitcoin from Gate.io. The process was delayed, and the support response was slow.
While the platform offers a variety of features, withdrawal reliability needs improvement. I hope they address these concerns soon, as it impacts trust for users relying on timely transactions.
- Usd
- Usd
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI can't withdraw my asset Crypto
I deposited my assets and when I wanted to withdraw them, the withdrawal was suspended. I can't be patient anymore and I'm scared I will lose my life savings.
User's recommendation: Fix my issue please. I can't sleep with stress
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnable to Connect via Call
- - Unable to connect to support via phone; call connection issue.
- - Requests an alternative contact method or best time to call again.
Company fixed the issue and I have been provided with full refund. Thank you.
I hope this message finds you well. I attempted to contact your support team via phone; however, I was unable to connect successfully.
It seems there may be an issue with the call connection.
I kindly request your assistance in resolving my concern. Please let me know an alternative way to connect with your team or if there is a specific time that would be best to try calling again.
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIT'S SO UNFORTUNATE THAT ON THE 2ND OF DECEMBER 2024, I I INITIATED A TRANSACTION OF 94 USDT WORTH OF DOGE5L COIN, AND UP TILL THIS MUNITE, IT IS STILL SHOWING TRANSACTION IN PROGRESS (FROZEN) PLEA
2ND OF DECEMBER 2924, I PURCHASED DOGE5L COIN WORTH OF 94 USDT AND UP TILL NOW, THE TRANSACTION IS STILL UNDER PROCESSING (FROZEN)
Preferred solution: Full refund
User's recommendation: GOOD OGANISATION
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnable to login to my gate.io
- - Unable to log into gate.io for a week.
- - Authentication code is being requested, which didn't happen before.
Have been trying to login to my gate.io for a week now but I can't able to login my account he continued asking for Authentication code which have not been happen like that before and have tried a lot to login still his asking for Authentication code please help me for this
Preferred solution: To fixed my account he asking for Authentication code
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCoin sent to a wrong network in your company.
- - An Ethereum coin worth over $10 was sent from Athene Parthenon to the Ethereum network on Friday.
- - Retrieval requested and Metamask was the source.
The text: 'An Ethereum coin worth over $10 was sent from the Athene Parthenon network to the Ethereum network in your exchange on Friday. Could you please help me retrieve it?
The transaction was made from Metamask. 0xA8bA022015B3C8c3401B939cD7a6D317a624b14E' is now correct.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPaid money to a wrong account
- - Opened Gate.io account; deposited N100,000; funds disappeared and cannot be traced.
- - Later, deposited N200,000; funds remain and transfer to bank is needed.
Initially I opened a gate.io account and deposited N100,000 Nigerian nairaafter some days, the funds disappeared l. I searched and cannot trace the whereabouts of the account.
After some months I deposited another N200,000 Nigerian naira.
The fund is still in my account.
I need to retransfer the funds to my bank account. What should I do please?
- No idea
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy refund deposit not arrived
- - Refund deposit has not arrived yet.
- - Please check my account.
- - Wallet address and transaction ID are provided.
My refund deposit has not arrived yet. Please help me check my account.
My wallet address is GBC6NRTTQLRCABQHIR5J4R4YDJWFWRAO4ZRQIM2SVI5GSIZ2HZ42RINW.
My transaction ID is 9f1df6dd311821a24e528ed653bf5cde12c3c243ec5d2349c567e5849c654d3a. Please help me.
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Lagos, Lagos
I have been disabled from selling fund from my Gate.io account due to the delay I did before releasing a fund to someone meanwhile this is as the result of bad network and bad phone. I need C.S help.
- - Sold a very small position last week.
- - Cannot sell funds from my account due to network and phone issues.
- - Customer service attempts were abortive.
Last week I sold a very little position of my fund, but I delayed to release the fund on time due to network and issues from my phone. Right now I'm disabled from selling funds from my account.
How ever I have tried to reach customer service but all my efforts has proven abortive, I wish I could get help from this means that could assist me solve this problem. Thank you.
User's recommendation: Gate.io is a standard and honest App that is strictly concerned with the protection of their customers.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer71043 coins were deleted from the gate io exchange.
0,005 gönderildiiz kuru 71043 GALA5L yapıldıni babara satın aldım. 0,53 göndErildi satış eBay verdBen.
Asinirlenmişdemekatı 0,55cent olmamaksinbir raGmsatışta emyükselmeknerine getirmeBdüşmanBen.
ve evettonayım 710 yaşındayımBen. Mşuterben olarak Ceza verildiM ve gerEkli aksiyoNlarhazırlanmışSisonönü içerir.
Preferred solution: Full refund
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