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Garys Precision Diesel

Garys Precision Diesel

garysprecisiondiesel.com
What is your customer experience with Garys Precision Diesel?

Garys Precision Diesel Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Garys Precision Diesel has 1.1 star rating based on 2 reviews; consumers are mostly dissatisfied, citing high price levels and poor customer service in Garys Precision Diesel reviews.

Key Takeaways for Future Customers

  • Expect difficulty reaching the shop and delays resolving warranty issues.
  • Be prepared for high pricing and to document all transactions if you pursue refunds.

Negative Feedback / Risk Areas

  • Repeated customer complaints about unreturned calls and lack of follow-up.
  • Warranty refunds were not honored promptly, creating escalation to formal complaints.

Positive Feedback

Reviews contain no clear positive experiences; available feedback focuses on service failures.

View full overview ›

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Frank r Xnp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Twin Falls, Idaho

Don’t go near this place

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • The shop was hard to reach and did not return calls.
  • AC compressor failed after replacement; a warranty refund was due and none was issued.
Updated by user Feb 18, 2020

Zero, that’s the amount I received under the warranty I have on equipment he installed. Zero, is the response I got from him, he basically turns his back turns off his phone and does not reply.

Someone like this does not belong in business. Also I have an irate voicemail message spewing profanity and political views, clearly psychotic, when all I wanted was to get a repair for my AC in my truck.

This is the state of the world today we have psychotic people like this provoking their ridiculous views. I recommend a community stay away from this guy

Original review Jan 19, 2020

So I ran a job at the Twin Falls, called Garys Precision Diesel Twin Falls Idaho, I was a little bit hesitant given they werent very good at picking up the phone or returning calls, now I know why. These retards dont know how to run a business.

Several months after my ac was replaced the AC compressor craps out and I am due a refund under warranty, Gary was very offended when I got him on the phone over this, thought I was trying to scam him. Since then I agreed to ship the product back to him for inspection, and hes never picked up the phone or returned any of my phone calls, so now we have to file a Better Business Bureau complaint, start a legal file with the county court because this jack *** doesnt know how to pick up the phone or return phone calls to customers, which is business 101. I recommend the business for dummies series, by the end of page 1 they instruct you to call your customers back. If zero stars was an option, I would leave zero stars.

This place is not recommended for any automotive repair, and its certainly not precision of any kind.

Update, three weeks after I mailed the parts in, never got a callback until one week after I filed a better business complaint, bingo the phone rings and Gary left the nastiest message as if I did something to cause all of this. What a piece of work

Update, no calls back no refund he just simply disregarded me, I suggest the public disregard him

Loss:
$700
Cons:
  • Have to leave three or four messages before you get someone
  • Not interested in customer service
  • Not good at working on diesel trucks

Preferred solution: Full refund

View full review
Frank r Xnp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Twin Falls, Idaho

Stay away

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • Gary's Precision Diesel Twin Falls had poor phone contact.
  • AC compressor failed under warranty; refund and inspection; planning a BBB complaint.

So I ran a job at the Twin Falls, called Garys Precision Diesel Twin Falls Idaho in it installed, I was a little bit hesitant given they weren’t very good at picking up the phone or returning calls, now I know why. These retards don’t know how to run a business. Several months later the AC compressor craps out and I am due a refund under warranty, Gary was very offended when I got him on the phone over this, thought I was trying to scam him whenever. Since then I agreed to ship the product back to him for inspection, and he’s never picked up the phone or returned any of my phone calls, so now we have to file a Better Business Bureau complaint, start a legal file with the county court because this jack *** doesn’t know how to pick up the phone or return phone calls to customers, which is business 101. I recommend the business for dummies series, by the end of page 1 they instruct you to call your customers back. If zero stars was an option, I would leave zero stars. This place is not recommended for any automotive repair, and it’s certainly not precision of any kind.

Update, three weeks after I mailed the parts in, never got a callback until one week after I filed a better business complaint, bingo the phone rings and Gary left the nastiest message as if I did something to cause all of this. What a piece of work Update, three weeks after I mailed the parts in, never got a callback until one week after I filed a better business complaint, bingo the phone rings and Gary left the nastiest message as if I did something to cause all of this. What a piece of work, stay away

(208) 734-****

(208) 731-****

1920 highland ave E, twin falls Id.

Loss:
$600
Cons:
  • Not good at working on diesel trucks
  • Very bad with returning phone calls
  • Have to leave three or four messages before you get someone

Preferred solution: Full refund

View full review

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