Garrett Popcorn
Garrett Popcorn Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Garrett Popcorn has 2.5 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Good product.
Cons: Customer service.Recent recommendations regarding this business are as follows: "Contact Garrett’s if you have bad customer service", "Get people who is willing to serve rather then a chore.".
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Verified Reviewer |
Chicago, Illinois
Complaint about 32 W Randolph location in Chicago
I was in Chicago on business and wanted to bring some popcorn home. When I stopped in the shop to purchase the popcorn, I asked if I could get a large bag.
As the cashier went to retrieve the bag, the person who filled the order yelled out to her you can't give out large bags. I said that I was willing to pay for the bag but she instructed the cashier to not give me the bag. I did not understand why if I was making a purchase that it would not allow me the size bag I requested even if I was willing to pay extra for it.
If it was based on the size of popcorn required to receive a large bag I would have understood. The young lady had poor customer service, which provoked me to not purchase the popcorn.
- Good product
- Customer service
Preferred solution: Apology
User's recommendation: Contact Garrett’s if you have bad customer service
Singapore, Singapore
Singapore tampines mall store sales person casher bad attitude
Bought 14$ paid 20$ cash cashier rudely said " small change".
That facial expression was rather like I owned her. Plus when I picked up my pop corns waiting for the thank you.
Her thank you was monotone. I gave up.
User's recommendation: Get people who is willing to serve rather then a chore.
Spring, Texas
Bad popcorn
I have ordered at least 3 times and been disappointed 3 times. I thought it was because the popcorn was shipped.
But I was in Chicago 2 days ago, and bought popcorn. The kernels on the caramel crisp were tiny and tuff. I bought a separate bag of cheese corn, and it tasted stale. I lived in Chicago, and I know what Garrett's popcorn tasted like.
You can say it's the same as before, but I can tell you it's not the same. Two other people from Texas bought popcorn also.
They were not impressed. As much as I would like to keep patronizing you, I have to look elsewhere for good popcorn, and post this so others don't spend money on bad popcorn.
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