Garrett Popcorn
Garrett Popcorn Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Garrett Popcorn has a 3.9 star rating based on 2 customer reviews and consumers are mostly neutral. Rating distribution shows 50% positive. Pros: Good product. Cons: Customer service.
Key Takeaways for Future Customers
- Check Garrett Popcorn reviews for mixed reports on quality.
- Expect variability between locations and batches.
- Be prepared to ask for a receipt if needed.
Negative Feedback / Risk Areas
- Recurring customer complaints about salty, stale, or soggy popcorn.
- Poor in-store customer service and rude cashiers reported.
- Order fulfillment issues like refusal of requested bag sizes and broken pieces.
Positive Feedback
Several comments note Garrett Popcorn is a good product and one reviewer praised how P. Sherrod handled a situation with empathy.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Garrett Popcorn has a 3.9 star rating based on 2 customer reviews and consumers are mostly neutral. Rating distribution shows 50% positive. Pros: Good product. Cons: Customer service.
Key Takeaways for Future Customers
- Check Garrett Popcorn reviews for mixed reports on quality.
- Expect variability between locations and batches.
- Be prepared to ask for a receipt if needed.
Negative Feedback / Risk Areas
- Recurring customer complaints about salty, stale, or soggy popcorn.
- Poor in-store customer service and rude cashiers reported.
- Order fulfillment issues like refusal of requested bag sizes and broken pieces.
Positive Feedback
Several comments note Garrett Popcorn is a good product and one reviewer praised how P. Sherrod handled a situation with empathy.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I truly appreciate how my situation was handled by P. Sherrod and Garrett Popcorn. Thank you very much.
- The $35 tin of flavored popcorn was very salty.
- I had to throw it out due to the strong saltiness.
- I am a frequent purchaser of your popcorn.
Hi, I am so disappointed in the new flavored popcorn I received a few days ago. I purchased the $35.00 tin can.
I had to throw it out because the popcorn was reeking with sodium, extremely salty.
I could not eat it. I purchase popcorn from you often.
User's recommendation: Garrett’s Popcorn I have found to be fair and show empathy for their Customer’s satisfaction.
Aurora, Illinois
Horrible popcorn!
- Downtown Chicago original site offered fresh, cheesy, crispy popcorn; delicious.
- Midway airport purchase was terrible; wasted time and money.
I lived in Chicago all my life. Got popcorn at the original site downtown.
Was amazing , fresh , cheesy, crispy delicious , not soggy ! I bought from Midway airport on the way out. The popcorn was terrible!!! I was so disappointed!
I wasted my time in line and money.
They ask if you need a receipt, I had but threw away before I ate. If only I knew better.
Poor customer service at the store and popcorn is rated 3 on a scale of ten.
Customer Service at the store poor. When asked to replace the popcorn that had to much broken pieces . Cashier showed and spoke with disrespect.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Chicago, Illinois
Complaint about 32 W Randolph location in Chicago
- Customer asked for a large popcorn bag in Chicago.
- Staff told the large bag could not be given.
- The customer would pay for it but was refused.
I was in Chicago on business and wanted to bring some popcorn home. When I stopped in the shop to purchase the popcorn, I asked if I could get a large bag.
As the cashier went to retrieve the bag, the person who filled the order yelled out to her you can't give out large bags. I said that I was willing to pay for the bag but she instructed the cashier to not give me the bag. I did not understand why if I was making a purchase that it would not allow me the size bag I requested even if I was willing to pay extra for it.
If it was based on the size of popcorn required to receive a large bag I would have understood. The young lady had poor customer service, which provoked me to not purchase the popcorn.
- Good product
- Customer service
Preferred solution: Apology
User's recommendation: Contact Garrett’s if you have bad customer service
Spring, Texas
Bad popcorn
- I have ordered at least 3 times and been disappointed; it's not the same.
- The caramel crisp kernels are tiny and tough; cheese corn tastes stale.
I have ordered at least 3 times and been disappointed 3 times. I thought it was because the popcorn was shipped.
But I was in Chicago 2 days ago, and bought popcorn. The kernels on the caramel crisp were tiny and tuff. I bought a separate bag of cheese corn, and it tasted stale. I lived in Chicago, and I know what Garrett's popcorn tasted like.
You can say it's the same as before, but I can tell you it's not the same. Two other people from Texas bought popcorn also.
They were not impressed. As much as I would like to keep patronizing you, I have to look elsewhere for good popcorn, and post this so others don't spend money on bad popcorn.
Singapore, Singapore
Singapore tampines mall store sales person casher bad attitude
- Paid $20 for a $14 purchase; cashier said "small change" rudely.
- The cashier's facial expression suggested disdain; the thank you was monotone.
Bought 14$ paid 20$ cash cashier rudely said " small change".
That facial expression was rather like I owned her. Plus when I picked up my pop corns waiting for the thank you.
Her thank you was monotone. I gave up.
User's recommendation: Get people who is willing to serve rather then a chore.
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