Garmentory Reviews
Garmentory Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Garmentory has 1.7 star rating based on 5 customer reviews. Consumers are mostly dissatisfied and Garmentory reviews highlight poor communication and high prices.
Key Takeaways for Future Customers
- Expect limited or no reachable customer service and frequent customer complaints about delivery.
- High price level and a strict, difficult returns and refund policy.
- Some orders may be insured but refunds and claims can be delayed or denied.
Negative Feedback / Risk Areas
- Lost or misdelivered packages with no responsive support and blocked refunds.
- Refunds, exchanges and cancellation issues; customers report denied returns.
- Poor communication and claims handling, leading to repeated customer complaints.
Positive Feedback
Access to multiple boutiques and occasional responsive service from primary sellers.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Garmentory has 1.7 star rating based on 5 customer reviews. Consumers are mostly dissatisfied and Garmentory reviews highlight poor communication and high prices.
Key Takeaways for Future Customers
- Expect limited or no reachable customer service and frequent customer complaints about delivery.
- High price level and a strict, difficult returns and refund policy.
- Some orders may be insured but refunds and claims can be delayed or denied.
Negative Feedback / Risk Areas
- Lost or misdelivered packages with no responsive support and blocked refunds.
- Refunds, exchanges and cancellation issues; customers report denied returns.
- Poor communication and claims handling, leading to repeated customer complaints.
Positive Feedback
Access to multiple boutiques and occasional responsive service from primary sellers.
New York, New York
OMG THE WORST.
- - Order delivered to the wrong address; DHL says the seller must file a claim.
- - Garmentory forces package insurance and is unresponsive.
DI saw that they had some bad reviews but they had a pair of sneakers I really wanted. I order them and they were delivered to the wrong address.
Garmentory wants to FORCE you to buy package insurance rather than actually have customer service. The delivery service, DHL, said only the seller can file a claim. Garmentory is totally unresponsive.
If you can't afford to have decent customer service, you're just exploiting your customers and the delivery workers. The only thing that makes this sustainable is that deliveries are made less expensive by hiring people who are pushed to rush through their work and therefore make tons of mistakes.
And then you rely on customers like me to not want to spend the time and the energy trying to get their money back. THIS IS A SCAM.
User's recommendation: DO NOT BUY FROM THIS COMPANY.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Houston, Texas
Undelivered item/No refund
- - Item not received and insured.
- - Merchant referred to Seel; Seel requested a police report for stolen package.
- - No refund or clear responsibility offered.
I didn't receive the item; it was additionally insured. When I reported the undelivered package, the merchant transferred me to Seel, and Seel requested a police report for the stolen package.
So now they are both asking me to file a police report for the package that didn't arrive.
No refund, no responsibilities. Do not recommend.
Preferred solution: Full refund
User's recommendation: Do not recommend
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Saint Petersburg, Florida
Dishonest
- - Dress arrived rumpled and ill-packaged.
- - Return was rejected for pet hair.
- - I found one strand of my hair on the dress.
Lied about return. I received a rumpled, ill-packaged dress and sent it back two hours after delivery.
Although unworn with tags, they rejected the return due to 'pet hair' and sent it back to me. I found only one strand of human (my) hair on the dress, which I had tried on once. Deceptive, predatory, dishonest.
I will never again shop with Garmentory or the boutique listed with them, Twig in St. Petersburg, FL.
- Access to multiple boutiques
- Poor communication
- Slow shipping
- Ridiculous return policy
Preferred solution: Full refund
User's recommendation: Do not purchase with this website. Run, don't walk.
New York, New York
They were responsive
the primary company responded and provided the discount that would not show up in checkout
it was a nice conversation they were helpful
User's recommendation: do not be afraid to speak up
Palm Coast, Florida
The employees and marketing representatives of this company are all scammers, as the goods are evaluated by them with a 5-star rating for each product without purchasing the product. The company also
- - The review says employees and marketers rate products at 5 stars without buying.
- - Marketers must rate 38 products daily to receive pay and buy Bitcoin.
The employees and marketing representatives of this company are all scammers, as the goods are evaluated by them with a 5-star rating for each product without purchasing the product. The company also forces marketers to rate 38 products per day until you get your daily salary, then forces the employee to buy Bitcoin.
This is a scam and a fraud on consumers, so beware of dealing. with them or work with them.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHorrible customer service
Impossible to reach a human. Horrible customer service and delivery.
Go elsewhere! Do not return calls.
User's recommendation: Go elsewhere
Lodi, Ohio
Lost item
Terrible customer service. Item was delivered to wrong address.
You all just drop the ball and take no responsibility. Cant ever talk to someone.
User's recommendation: Not good
Lodi, Ohio
Lost item
Horrible customer service. Never can speak to anyone. So tired of texting you all on the order that was delivered to a completely different/address.
User's recommendation: Wouldn’t recommend.
Sizing question
The reviewer tried to contact the company before posting this review.
Im not pissed, but know one calls or emails back. Cant get assistance so I would say thats not good!!
- No customer service
Preferred solution: Call back
User's recommendation: Don’t bother
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy package is in wrong address
The reviewer tried to contact the company before posting this review.
- - Order R16081**** shipped to Germany but delivered in the USA.
- - Refund requested due to wrong country delivery.
- - Claim filed with UPS; awaiting a response.
Hi
My order number is R16081****
I ordered it to Germany, but it seems like it was delivered in USA
I want to refund.
Because it goes to wrong country.
I already claimed to UPS and I want my money back
This is all your mistake. Because it goes to wrong country
I'll waiting for your answer.
I think it is not good. I feel really bad about it
Best,
Juyeon
User's recommendation: Missing delivery
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