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GardenTrends

GardenTrends Reviews

www.gardentrends.com
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GardenTrends Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

GardenTrends has a 1.0 star rating from 2 reviews, 7% would likely recommend, and consumers report dissatisfaction with customer service and high price level.

Key Takeaways for Future Customers

  • Check GardenTrends reviews and recent recommendations before ordering.
  • Expect possible delays or missing order confirmations and shipment updates.
  • Be prepared for refund requests and persistent contact attempts for resolution.

Negative Feedback / Risk Areas

  • Frequent customer complaints about missing orders and no order confirmation.
  • Reports of failed phone support, unresponsive customer service, and refund difficulties.
  • Claims of being charged without delivery and concerns about product quality.

Positive Feedback

No positive customer feedback appears in the available reviews.

View full overview ›

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Show reviews that mention
order items item phone number confirmation topper mattress customer phone number
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Anonymous
map-marker Grand Island, Nebraska

Order confirmation

I dont know what happened to my order. I paid with my credit card. I never received order confirmation.Please let me know.(308)380-****

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Ingrid G Nix

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Lost my items

Contacted the company first

The reviewer tried to contact the company before posting this review.

My order #177461 I place this order 4/25/2025 in miami fl. I never received the lucibed. Where is my item.

Loss:
$109
View full review
Anonymous
map-marker Richmond, Texas

Trying to get refund on queen size topper

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AI Highlights
  • - Queen-size bed topper arrived dirty in plastic wrap.
  • - It is very thin and cheaply made.
  • - I want a full refund; site says returns if not satisfied.

I have been emailing them on the condition of a queensize bed topper. It arrived in a dirty plastic wrap and it is dirty looking after I took it out the plastic.

It is very thin and cheap made.

I just wanted to return it for a full refund. The website site said you can return if not satisfied with the product.

User's recommendation: Don’t order from them their customer service is very bad.

View full review
Sejal Awk

I’m checking on my order 174202

Contacted the company first

The reviewer tried to contact the company before posting this review.

I havent see anything positive on my order I dont know what going on if they dont going to send my Mattress topper I will let the customer what the *** is going on

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Susan L Sxc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They stole my money

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Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - Paid confirmation on 11/22/24 for Lucid topper; no shipping notice.
  • - Customer service number is out of service; Facebook messages received no reply.

I ordered a Lucid mattress topper. I received a confirmation of order and payment email on 11/22/24, but no further email of shipping or delivery.

Their customer service phone number is out of service. I messaged them on Facebook five times but received no response.

Loss:
$102

Preferred solution: Full refund

View full review
Sanjuana Mex

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Needd to change my order from 2 items to 1 item

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Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - No feedback from Garden Trends.
  • - The listed phone number doesn't work and no real person is reachable.
  • - Spent over 3 hours on the phone today.
Updated by user May 15, 2024

I have still not yet received a credit for the extra Kneeler & Seat I was billed in error. How long do I have to wait?

Original review Apr 30, 2024

I have gotten no feedback from Garden Trends!!! I tried the phone number they list and a recording says there is no such number!!!

I could never reach a real person to talk, just left messages. I AM DONE TRYING. ALL I WANT TO DO IS CANCEL MY ORDER!!!

I have spent over 3 hours on the phone today! I'm done.

User's recommendation: Don't deal with these people!!!!!!

View full review

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