Garden Of Memories Customer Care Review from Fort Smith, Arkansas
My dad purchased a headstone in 2013 because my mom passed away. He had his name and DOB engraved because he was to be buried with our mom. Headstone was paid in full. Dad passed away on 4/1/16 and my sister called them and let them know the stone needed to be engraved with dad's. DOD. That was a week after he passed. She was told it would cost $125. She sent a check and it was cashed on 4/19/16. She was also told it would be done in two weeks. We got there on 6/3/16 to bury our dad's remains (cremated) and stone not engraved. We live in Arkansas and wanted pictures of our parents headstone before we left. It is still not engraved. The gravedigger verified today. So very unprofessional. I will never recommend them to anyone. We now have to contact someone else and we want our money back.
Fort Smith, Arkansas
Garden Of Memories Customer Care
Reason of review
Poor customer service
Overall Impression Review
This Is the worst looking Cemetary I have seen in a while. The grass is never cut & I would just like to go on record as saying, if you are the type of person that will never visit your loved ones site & have an out of sight out of mind mentality about them then THIS IS THE PLACE FOR YOU!!!
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